Customer Success Advocate

4 hours ago


Lahore, Punjab, Pakistan Selecta Sol Full time

Overview

Selecta Sol is a leading digital marketing and software development company based in Lahore.

Our team specializes in Odoo ERP, CRM, marketing automation, SEO, web development, media creation, and content writing.

We are looking for a Customer Success Executive to join our team in Lahore.

This is a full-time on-site role that requires ensuring customer satisfaction, retention, providing customer support, and managing accounts on a day-to-day basis.

Responsibilities include:

  • Ensuring customer satisfaction and retention through excellent customer support.
  • Managing customer accounts and providing regular updates.
  • Identifying opportunities for account growth and implementing strategies to achieve them.
  • Collaborating with the sales team to identify new business opportunities.

Qualifications include:

  • Customer Satisfaction and Customer Retention skills.
  • Analytical Skills and Customer Support experience.
  • Strong communication and problem-solving abilities.
  • Experience in a customer-facing role is preferred.
  • Bachelor's degree in Business Administration or related field.

Benefits of working with Selecta Sol include:

  • A dynamic and supportive work environment.


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