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Customer Success Team Lead
1 day ago
Clean and Green Services is a forward-thinking organization looking for a highly motivated Customer Success Team Lead to join our team.
The successful candidate will be responsible for leading a team of customer-facing professionals, providing guidance and support to ensure high-quality customer service, and maintaining accurate records of customer interactions.
About the RoleThis is a full-time position working on-site with our team. The Customer Success Team Lead will be responsible for:
- Leading a team of customer-facing professionals to meet or exceed customer satisfaction targets
- Providing guidance and support to ensure high-quality customer service
- Maintaining accurate records of customer interactions and feedback
To be successful in this role, you will need:
- A proven track record of meeting or exceeding customer satisfaction targets
- Strong leadership skills and experience managing a team
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and CRM software
We offer a competitive salary and benefits package, including:
- A provident fund
- EOBI benefits
- Free medical insurance
- Paid leave
- Commission-based incentives
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