
Customer Service Trainer
1 week ago
We are looking for a seasoned training professional to join our team and lead our call center training efforts.
Job SummaryThe successful candidate will design, develop, and deliver high-quality training programs that meet the needs of our inbound call center staff.
Responsibilities- Develop and implement comprehensive training plans that align with business objectives.
- Create engaging training content and materials that cater to diverse learning styles.
- Conduct regular training sessions and provide feedback to trainees.
The ideal candidate will have a strong background in training and development, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.
Requirements- Bachelor's degree in a relevant field such as education, communications, or business.
- Minimum 2-3 years of experience in a similar role, preferably in a cellular company.
- Excellent knowledge of training methods and techniques.
This is a full-time position based in Karachi, Pakistan.
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