
Strategic Growth Manager
2 days ago
Attract a seasoned Business Development professional to spearhead the expansion of call center services. Key aspects include:
Key Responsibilities:- Market Intelligence: Conduct in-depth market research to identify emerging trends, potential clients, and growth opportunities.
- Lead Identification: Proactively uncover new business prospects through various channels.
- Client Relationship Building: Foster strong, long-lasting connections with potential clients by understanding their contact center needs and presenting tailored solutions.
- Sales Process Optimization: Manage the sales process from prospecting to closing, ensuring seamless onboarding and contract negotiations.
- Proposal Development: Collaborate with internal teams to create customized proposals and presentations aligning with client objectives.
- Partnerships & Alliances: Develop strategic partnerships with industry stakeholders and vendors to expand service offerings and enhance market presence.
- KPIs & Performance Reporting: Track and report key metrics, including sales pipeline, conversion rates, and revenue forecasts.
Required Skills and Qualifications:
- Education: Bachelor's degree in business, marketing, or a related field. An MBA is advantageous.
- Experience: A minimum of 3-5 years of experience in business development, preferably in the call center, BPO, or outsourcing industries.
- Proven Track Record: A proven track record of meeting or exceeding sales targets.
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