
Support Operations Director
5 days ago
Coinbase is committed to providing the most trusted and value-added customer support in Web3. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience.
We are seeking a highly skilled professional for the role of Support Operations Director who can develop strategies to enhance customer satisfaction and resolution rate, streamline operations and processes, and drive performance improvements for the network.
The ideal candidate will possess 12+ years of experience managing multi-level CX Operations teams, 3+ years of experience managing operations in a volatile/hyper-growth environment, and be able to work on multiple projects at once.
This role requires strong problem-solving skills, emotional intelligence, and expert communication abilities.
What You'll Do:- Develop a strategic 3-year plan for Consumer Operations growth and scale
- Build and maintain a team culture that is customer-obsessed and relentless in their pursuit to create the best customer experience possible
-
Financial Operations Director
5 days ago
Hyderabad City Taluka, Pakistan ECS ME Full timeWe are recruiting a highly skilled Financial Operations Director to serve as our Chief Financial Officer at ECS ME. The selected candidate will oversee financial planning, accounting, tax, treasury, payroll activities for India and UAE, vendor handling, and procurement operations.The ideal candidate should have:Proven experience as a CFO or senior finance...
-
Financial Operations Director
2 days ago
Faisalabad City Tehsil, Pakistan FFO Support Program Full timeJob OverviewAt FFO Support Program, we are seeking a highly skilled and experienced Branch Manager to lead our branch operations in Faisalabad, Pakistan.The ideal candidate will have a proven track record of managing branch teams, driving sales growth, and improving operational efficiency. They will be responsible for developing and implementing strategies...
-
Operations Manager
8 hours ago
Hyderabad City Taluka, Pakistan Coinbase Full timeAbout the RoleWe are seeking a talented Operations Manager - Customer Support to join our team. As a key member of our customer support organization, you will be responsible for managing a team of customer support agents, ensuring high-quality customer service, and driving business growth through operational efficiency improvements.The ideal candidate will...
-
Director Operations
1 week ago
Peshawar City Tehsil, Pakistan Prime Minister's Youth Program Full timeDirector Operations (Tertiary Care Hospital)Rehman Medical Institute Peshawar, Pakistan12/06/2024Job DescriptionLead and manage all operational aspects of the hospital and affiliated medical colleges to ensure the delivery of high-quality patient care. Develop and implement strategic plans to enhance hospital performance, aligning operational goals with the...
-
Customer Support Operations Manager
5 days ago
Hyderabad City Taluka, Pakistan Coinbase Full timeCoinbase is seeking a highly skilled professional for the role of Customer Support Operations Manager who can develop strategies to enhance customer satisfaction and resolution rate, streamline operations and processes, and drive performance improvements for the network.The ideal candidate will possess 12+ years of experience managing multi-level CX...
-
Project Director
5 days ago
Hyderabad City Taluka, Pakistan ECS ME Full timeAt ECS ME, we are seeking a highly skilled Project Director to lead and deliver projects in the airline domain. This role requires a strong understanding of airline operations and experience with Passenger Service Systems (PSS), reservations, ticketing, and ancillary services.The ideal candidate will have:A proven track record of managing complex projects...
-
Hyderabad City Taluka, Pakistan Coinbase Full timeAt Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day.We are seeking a very specific candidate for the role of Operations Manager of Global Support Excellence. The ideal candidate will be passionate about our mission and believe in the power of crypto and blockchain...
-
Operational Director for Facilities
6 days ago
Faisalabad City Tehsil, Pakistan SOES Full timeOperational Director for FacilitiesAn operational director oversees the management of an organization's facilities, focusing on optimizing operational performance and resource allocation. Key responsibilities include:Operational Leadership:Provide strategic direction for facilities management, aligning with organizational goals and objectives.Facilities...
-
Service Management Transformation Director
9 hours ago
Hyderabad City Taluka, Pakistan Warner Bros. Discovery, Inc. Full timePioneering Service Management ExcellenceWarner Bros. Discovery is a global leader in the media and entertainment industry, and we are committed to delivering exceptional service management solutions that meet the evolving needs of our organization. As a Service Management Transformation Director, you will play a pivotal role in shaping our ESM strategy,...
-
Executive Director
6 days ago
Faisalabad City Tehsil, Pakistan FFO Support Program Full timeCompany OverviewFFO Support Program is a leading banking organization operating in Pakistan. Established in 1995, FFO has consistently evolved and grown to become a trusted financial institution offering a comprehensive range of banking and financial services to individuals, businesses, and corporations.We strive to create value by offering tailored...
-
Director of Data Science and Architecture
9 hours ago
Hyderabad City Taluka, Pakistan Warner Bros. Discovery, Inc. Full timeTransforming Content Creation with AI/MLWarner Bros. Discovery is seeking a visionary leader to spearhead the development and implementation of AI/ML solutions that revolutionize content creation and distribution. As the Director, AI/ML Technology and Architecture, you will be responsible for designing, building, and maintaining robust AI/ML platforms that...
-
Director of Operational Management
6 days ago
Faisalabad City Tehsil, Pakistan SOES Full timeDirector of Operational ManagementThis leadership position focuses on strategic operational management. Core responsibilities include:Operational Excellence:Guarantee optimal operational performance through effective management of resources, infrastructure, and personnel.Facilities Strategy:Develop and implement comprehensive strategies for facilities...
-
Application Support Specialist
1 week ago
Hyderabad City Taluka, Pakistan ECS ME Full timeJob SummaryWe are seeking an experienced SkyChain Application Support Specialist with expertise in Cargo Domain operations and Splunk log analysis/debugging. The role involves application and incident management for SkyChain, a cargo management application provided by Accelya. The candidate must be available for out-of-hours on-call support as...
-
Support Engineering Specialist
24 hours ago
Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full timeJob Description:We are seeking a highly skilled and motivated individual to join our team as a Technical Product Support Associate. In this role, you will be responsible for performing organizational or low-level development and process test support tasks, executing modifications and revisions of electronic parts, software, system, components or circuitry...
-
Store Operations Director
6 days ago
Faisalabad City Tehsil, Pakistan Khas Holdings Full timeKhas Holdings is seeking a highly motivated and results-driven individual to join our team as a Store Operations Director.The ideal candidate should have a strong background in logistics and supply chain management, with a proven track record of success in managing warehouses and inventory systems.RequirementsMBA in Supply Chain, Logistics, or Industrial...
-
Manager, Customer Support
6 days ago
Hyderabad City Taluka, Pakistan Coinbase Full timeReady to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...
-
IT Operations Lead
2 weeks ago
Hyderabad City Taluka, Pakistan ECS ME Full timeJob Summary:The IT Operations Lead is responsible for ensuring smooth IT operations, delivering exceptional end-user support services, and driving operational stability. This role involves managing high-availability systems, collaborating with cross-functional teams, and leading technical projects to align with organizational goals. Candidates with...
-
Support Team Lead
8 hours ago
Hyderabad City Taluka, Pakistan Coinbase Full timeAbout the RoleWe are looking for a skilled Support Team Lead - Financial Services to join our team. As a key member of our customer support organization, you will be responsible for managing a team of customer support agents, ensuring high-quality customer service, and driving business growth through operational efficiency improvements.The ideal candidate...
-
Customer Support Supervisor
2 days ago
Hyderabad City Taluka, Pakistan Coinbase Full timeReady to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...
-
Senior Project Support Coordinator
6 days ago
Hyderabad City Taluka, Pakistan Diebold Nixdorf Full timePerforms tasks related to various project administrative, logistical and support activities to assist with achievement of project team milestones. Responsible for input, processing, interpreting, tracking, follow-up and analysis of various data and requests within company tracking systems and processes related to project management and support. Executes...