Customer Support Operations Manager

About the RoleWe are seeking a talented Operations Manager - Customer Support to join our team. As a key member of our customer support organization, you will be responsible for managing a team of customer support agents, ensuring high-quality customer service, and driving business growth through operational efficiency improvements.The ideal candidate will...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

Coinbase is committed to providing the most trusted and value-added customer support in Web3. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience.We are seeking a highly skilled professional for the role of...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day.We are seeking a very specific candidate for the role of Operations Manager of Global Support Excellence. The ideal candidate will be passionate about our mission and believe in the power of crypto and blockchain...

About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to lead our customer support team. The ideal candidate will have a strong background in financial services, technology, and customer support.As a Customer Experience Manager, you will be responsible for managing a team of customer support agents, ensuring high-quality...

About the RoleWe are looking for a skilled Customer Success Program Manager to join our team. As a key member of our customer support organization, you will be responsible for managing a team of customer support agents, ensuring high-quality customer service, and driving business growth through operational efficiency improvements.The ideal candidate will...

About CoinbaseAt Coinbase, our mission is to increase economic freedom in the world by creating an open financial system for the world.We are seeking a highly skilled and experienced Customer Support Team Lead to join our team. As a leader, you will be responsible for managing a team of customer support agents, ensuring they have the necessary tools and...

Job OverviewAt FFO Support Program, we are seeking a highly skilled and experienced Branch Manager to lead our branch operations in Faisalabad, Pakistan.The ideal candidate will have a proven track record of managing branch teams, driving sales growth, and improving operational efficiency. They will be responsible for developing and implementing strategies...

As an Operations Manager of Global Customer Experience at Coinbase, you will have the opportunity to make a significant impact on our customer support organization.We are looking for a highly motivated individual who is passionate about creating an exceptional experience for Coinbase customers and believes in the power of crypto and Web3 to update the...

About the RoleWe are looking for a skilled Support Team Lead - Financial Services to join our team. As a key member of our customer support organization, you will be responsible for managing a team of customer support agents, ensuring high-quality customer service, and driving business growth through operational efficiency improvements.The ideal candidate...

Job SummaryGreetings to those interested in a career with lasting impact!We're currently seeking an experienced professional for the role of GSC Head of Ops Risk and Control – UWS at HSBC.Company OverviewHSBC is one of the world's leading banking and financial services organisations, operating in 62 countries and territories. We strive to be where growth...

Key ResponsibilitiesWe are seeking a highly skilled Telesales Specialist to join our team at ConnectCare Global. The successful candidate will be responsible for:Making outbound calls to potential and existing customersPromoting and selling our products and servicesProviding exceptional customer support and resolving customer inquiriesMaintaining accurate...

At DigitalOcean LLC, we're seeking a dedicated and customer-oriented Senior People Operations Analyst to join our People team. This critical role is instrumental in delivering exceptional service to employees and managers, managing People processes effectively, and ensuring compliance with organizational policies.Key Responsibilities:Resolve employee...

About UsFFO Support Program is a renowned banking organization dedicated to delivering exceptional financial services. With a strong presence in Pakistan, we have established ourselves as a trusted partner for individuals, businesses, and corporations.Our commitment to innovation and customer satisfaction drives us to continuously improve our services and...

We are seeking a highly skilled Customer Success Manager who will be responsible for retaining and growing existing customers as a trusted partner by building strong, value-based relationships. In this role, the individual will deliver product value, drive adoption, and serve as the primary point of contact for assigned high-value customers. As a trusted...

About the JobWe are seeking a highly skilled Operations Manager Data Center to join our team at Johnson Controls. As an Operations Manager Data Center, you will be responsible for ensuring that installation is carried out in accordance with approved drawings.You will confirm cable/conduit route, device, and panel locations as per approved drawings, making...

About the RoleIn this role, you will lead a high-performing team of customer service agents across multiple channels, including phone, messaging, and email. You will be responsible for managing and supporting initiatives aimed at streamlining operations and improving customer experience metrics.You will also achieve SLAs, productivity, and quality metrics...

What We Look ForWe are looking for a customer-obsessed, motivated individual who is passionate about our mission and crafting a seamless support experience for our global customer base. The ideal candidate will have a proven track record of leading deeply engaged and high-performing teams, using metrics to make business decisions, and driving urgency and...