Client Service Expert

ResponsibilitiesCreating and maintaining IT service management policies and procedures, including incident management, problem management, change management, and service level management.Overseeing day-to-day activities of the IT service department, including HR management and arranging for the delivery of IT services.Ensuring timely and effective delivery...

We seek an IT Service Management expert to lead client engagements and guide junior consultants in implementing ISO 20000-based systems, optimizing IT operations, and ensuring regulatory compliance.

ABOUT THE COMPANYSavvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your...

Client Success ExpertA dynamic client-facing position has become available for an expert who can develop and maintain strong relationships with customers and internal teams. The ideal candidate will possess excellent communication skills, be able to work under pressure, and have a proven track record of delivering high-quality results.

Are you passionate about delivering exceptional customer service and supporting clients in getting the most out of their software?As a Client Services Representative, you will be responsible for providing top-notch support to MOSAIC clients, troubleshooting issues, and delivering training to ensure they maximize the software's capabilities.This role requires...

IT Service Management ExpertWe are seeking an experienced IT service management expert to join our team. The ideal candidate will have a proven track record of developing and implementing IT service management policies and procedures, as well as managing day-to-day activities of an IT service department.Key ResponsibilitiesPolicy Development: Create,...

Client Services RepresentativeThis role involves providing first-line support for MOSAIC clients, addressing their queries related to software functionality and workflows. The successful candidate will troubleshoot and resolve issues related to software access, calculations, and database configuration.The Client Services Representative will also support...

Client Services SpecialistThis position is responsible for managing the day-to-day operations of client services, including resource allocation and issue escalation. The ideal candidate will have excellent communication and interpersonal skills.

About the JobThis exciting opportunity is designed for individuals who possess excellent organizational skills, attention to detail, and a passion for delivering exceptional client services. As an Associate - Client Services, you will play a critical role in supporting our clients and ensuring their needs are met.Your primary responsibilities will...

Join to apply for the Analyst - US role at Nexus Expert ResearchJoin to apply for the Analyst - US role at Nexus Expert ResearchWe are hiring for the position of Analyst at Nexus Expert Research.About NexusNexus is an expert network firm that connects clients with C-suite executives and other professionals from Fortune 500 and international companies for...