Call Center Quality Assurance Specialist

Call Center Representative (Inbound/Outbound)Get AI-powered advice on this job and more exclusive features. Call Center Representative – Inbound & Outbound CampaignsAre you a skilled communicator who thrives in a fast-paced, people-focused environment?We're expanding our team and hiring Call Center Representatives to manage global projects in inbound and...

The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with company and industry standards.The Quality Assurance...

Quality Assurance Specialist For Auto InsuranceListening to recordings and providing feedback based on call interactions. Previous call center experience is required.We are seeking dedicated and hardworking employees who can work independently and meet their goals within specified timeframes.Job SpecificationMinimum 1 year of call center experience,...

Quality Assurance Specialist For Auto InsuranceWe are seeking dedicated and hardworking employees who can work independently to meet their goals within specified timeframes. Listening to recordings and providing feedback based on call interactions is a key responsibility.The ideal candidate will possess excellent verbal and written communication skills,...

Manager is responsible for the daily operation of the department Contact center, including business objectives, performance and resource management.Specific responsibilities include:Staffing and schedule adherenceTrainingQuality assuranceProvider schedule template reviewProtocol development and maintenanceSignificant interaction with internal and external...

As a Call Center Operations Manager, you will be responsible for the daily operation of the contact center. This includes managing business objectives, performance, and resources.Your specific responsibilities will include:Staffing and schedule adherenceTraining employees to ensure they have the necessary skills to perform their jobs effectivelyEvaluating...

Job Title: Mid QA Executive - Quality Assurance SpecialistWe are seeking a skilled and detail-oriented Quality Assurance (QA) Specialist to join our team. This role is an excellent opportunity for a mid-level professional to grow and contribute to impactful projects in a dynamic environment.Key Responsibilities:Develop and maintain comprehensive test plans,...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Call Center Representative located in Rawalpindi. The Call Center Representative will be responsible for generating potential leads via outbound calls, handling customer inquiries via phone and email, providing exceptional customer support, and...

Quality Assurance EngineerThe Quality Assurance (QA) Engineer plays a pivotal role in ensuring that products meet the highest standards of quality. This includes overseeing every stage of production, from design to delivery.In this dynamic and challenging position, you will be responsible for implementing quality control measures, conducting inspections, and...

Job Title: Quality Assurance and Compliance SpecialistWe are seeking a highly experienced and detail-oriented Quality Assurance and Compliance Specialist to oversee and manage our company's compliance with ISO standards and other regulatory frameworks.This role is critical to ensuring our processes, products, and services meet the required quality standards...