Learning Manager Consultant

7 days ago


Lahore, Punjab, Pakistan CogSoul Soft Full time

At CogSoul Soft, we're seeking a highly skilled Technical ALM Professional to join our team. As an expert in system integrations and technical backgrounds, you'll play a critical role in supporting our integration efforts.

Responsibilities

  • Conduct thorough IT assessments for learning technologies, ensuring compliance with Business Unit needs and IT validation protocols.
  • Develop and manage seamless integrations between Adobe Learning Manager (ALM), Salesforce (SFDC), Adobe Sign, and other systems.
  • Lead User Acceptance Testing (UAT) for new features and bug fixes, driving quality and excellence.
  • Perform ALM release testing, document results, and manage updates using Jira and Confluence, ensuring efficient project delivery.
  • Provide expert configuration guidance and feature implementation support for Business Units using ALM, fostering collaboration and success.
  • Share your expertise in learning technologies to encourage reporting adoption across teams, promoting data-driven decision-making.
  • Implement an effective escalation support system for EDUCARE, guaranteeing timely issue resolution and customer satisfaction.

Qualifications

  • Tech Lead Experience: Proven ability to lead technical teams and manage project deliverables, with a strong track record of success.
  • Development/Technical Background: Extensive experience in development, particularly with ALM and system integrations, with a focus on delivering high-quality solutions.
  • ALM Expertise: Hands-on experience with Adobe Learning Manager (ALM), especially its integration with Salesforce, with a deep understanding of its capabilities.
  • Stakeholder Management: Skilled at collaborating with diverse stakeholders and aligning deliverables with business objectives, with excellent communication and interpersonal skills.
  • Familiarity with tools like Jira and Confluence for issue tracking and documentation, with a proven ability to work efficiently in a fast-paced environment.
  • Experience with Adobe Sign and EDUCARE systems, with a strong analytical and problem-solving skillset.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.

Soft Skills

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
  • Strong ability to manage time and prioritize tasks effectively, with a focus on delivering high-quality results under tight deadlines.
  • Ability to work collaboratively in a remote team environment, with a flexible and adaptable approach to work.


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