
Learning Manager Consultant
7 days ago
At CogSoul Soft, we're seeking a highly skilled Technical ALM Professional to join our team. As an expert in system integrations and technical backgrounds, you'll play a critical role in supporting our integration efforts.
Responsibilities
- Conduct thorough IT assessments for learning technologies, ensuring compliance with Business Unit needs and IT validation protocols.
- Develop and manage seamless integrations between Adobe Learning Manager (ALM), Salesforce (SFDC), Adobe Sign, and other systems.
- Lead User Acceptance Testing (UAT) for new features and bug fixes, driving quality and excellence.
- Perform ALM release testing, document results, and manage updates using Jira and Confluence, ensuring efficient project delivery.
- Provide expert configuration guidance and feature implementation support for Business Units using ALM, fostering collaboration and success.
- Share your expertise in learning technologies to encourage reporting adoption across teams, promoting data-driven decision-making.
- Implement an effective escalation support system for EDUCARE, guaranteeing timely issue resolution and customer satisfaction.
Qualifications
- Tech Lead Experience: Proven ability to lead technical teams and manage project deliverables, with a strong track record of success.
- Development/Technical Background: Extensive experience in development, particularly with ALM and system integrations, with a focus on delivering high-quality solutions.
- ALM Expertise: Hands-on experience with Adobe Learning Manager (ALM), especially its integration with Salesforce, with a deep understanding of its capabilities.
- Stakeholder Management: Skilled at collaborating with diverse stakeholders and aligning deliverables with business objectives, with excellent communication and interpersonal skills.
- Familiarity with tools like Jira and Confluence for issue tracking and documentation, with a proven ability to work efficiently in a fast-paced environment.
- Experience with Adobe Sign and EDUCARE systems, with a strong analytical and problem-solving skillset.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
Soft Skills
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
- Strong ability to manage time and prioritize tasks effectively, with a focus on delivering high-quality results under tight deadlines.
- Ability to work collaboratively in a remote team environment, with a flexible and adaptable approach to work.
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