Client Communication Specialist

22 hours ago


Lahore, Punjab, Pakistan RepairDesk Full time

We are seeking a skilled Client Communication Specialist to join our customer support team at RepairDesk. In this role, you will be responsible for addressing customer complaints in a compassionate and patient manner via live chat and telephone.

As a key member of our customer support department, you will have the opportunity to work with a variety of customers, each with their unique needs and challenges. You will be responsible for researching and following up on customer issues, reporting customer requests to our development team, and maintaining accurate records of customer interactions.

We are looking for someone who is passionate about delivering top-notch customer service and has a demonstrated ability to maintain a competent understanding of our company's products and their functions. If you have experience working in a high-volume call center environment or an IT/technical background, we would love to hear from you

In addition to your technical skills, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

  • Health Insurance (IPD) - Self, Spouse & Children
  • Provident Fund
  • Paid Leaves (Casual, Medical & Annual)
  • Subsidised Lunch/Dinner
  • Maternity & Paternity Benefits
  • Paid Trips & Tours
  • Profit/Stocks Sharing Plan (Tenured Employees)


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