Strategic Account Manager

2 days ago


Lahore, Punjab, Pakistan Cogent Labs Full time

Cogent Labs is looking for a Strategic Account Manager who can effectively cultivate and retain top-tier clients. This individual must be skilled in communication, organization, and project management.

Key qualifications include:

  1. Bachelor's degree in Business, Marketing, Communications, Computer Science or a related field
  2. At least 2+ years of experience in a customer-facing capacity, preferably in Customer Success, Account Management, or Client Strategy
  3. Strong ability to handle complex client issues with professionalism and dedication
  4. Track record of successfully managing numerous accounts and fostering team collaboration
  5. Proficiency in identifying and providing tailored solutions to meet client needs
  6. Aptitude for navigating conflicts with tact and a results-driven mindset
  7. Ongoing monitoring and evaluation of customer success metrics (NPS, renewals, satisfaction)

Candidates for this position will also receive:

  1. A competitive benefits package including daily lunch, performance bonuses, medical coverage, financial assistance, and travel allowance


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