
Healthcare Quality Specialist
2 weeks ago
The goal of our Outreach Services is to provide accessible healthcare solutions to patients in various cities across Pakistan. Our services include Clinical Laboratories, Outpatient Medical Centres, Pharmacy services, Home Health and other solutions.
Key Responsibilities- We are seeking a professional to collect data related to the scope of services of Quality and Patient Safety activities at the Medical Centres and Home Health services.
- The successful candidate will assist quality activities under the supervision of Manager Medical Centres and Home Health Services and Director of QPS department.
- They will assist Outreach Medical Services in operational planning of quality assurance program, systems and processes.
- Act as resource and liaise between Outreach Medical Services and Quality and Infection Prevention department.
- Develop, maintain and monitor clinical indicators as an input to OPPE in collaboration with all medical and surgical departments.
- Coordinate, compile and analyse institutional dashboard indicators, JCIA library of measures, clinical measure, managerial measures, International Patient Safety Goals, departmental KPIs, etc.
- Conduct and coordinate internal and external quality audits as per approval plan, compile audit results and ensure execution of action plan(s) accordingly.
- Adopt best practices for proper and optimum utilization of existing resources.
- Review all quality documents and content timely and ensure up-to-date authentication including but not limited to scope of services, standards of practices, MR documents, intranet content, teaching and marketing material etc.
- Ensure all employees of Outreach Medical Services receive required trainings, as appropriate.
- Act as facilitator in Comprehensive Unit Based Safety programs, providing resources and facilitation for departmental quality projects.
- Assist in identifying development and documentation of quality projects.
- Bachelor's Degree in Nursing (BScN) from an accredited school
- Master's Degree preferred
- 3 Years of Clinical experience, one year of experience in similar role
- Good interpersonal and communication skills
- Proficient with Microsoft Word, Excel and PowerPoint
- Able to utilize current and emerging technology efficiently
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