Customer Retention Manager

5 days ago


Lahore, Punjab, Pakistan My Tutor Source (MTS) Full time

The Customer Success Executive role at My Tutor Source (MTS) involves on-site interactions with clients to address their needs and provide solutions to enhance their experience with our platform.

About Us

We are a leading international teaching platform providing online educational services in various regions such as the Middle East, the UK, and the US.

Responsibilities
  • Build and maintain client relationships to ensure customer satisfaction and retention
  • Identify customer needs and trends to develop strategies for improvement
  • Provide excellent customer support to address inquiries and issues


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