Operational Excellence Manager

2 days ago

Lahore, Punjab, Pakistan beBeeStrategic Full time 6,000,000 - 7,500,000

Job Role Overview:

This is a key position that requires strong leadership skills, technical acumen, and excellent communication abilities to oversee the overall management of our organization.

Key Responsibilities:

1. Strategic Leadership:
  • Assist in overseeing daily operations to ensure seamless execution of tasks and processes.
  • Implement operational strategies aligned with organizational goals and objectives.
2. Project Coordination:
  • Coordinate and manage projects with clients to meet quality standards and deadlines.
  • Develop project plans, timelines, and budgets, and track progress regularly.
3. Client Onboarding:
  • Facilitate the onboarding process for new clients to ensure a smooth transition and positive experience.
  • Provide training and support to new clients to help them understand and utilize our solutions effectively.
4. Contract Management:
  • Manage client contracts, including negotiation, renewal, and compliance.
  • Maintain accurate records of contract details and ensure all contractual obligations are met.
5. International Collaboration:
  • Utilize strong communication skills to engage and collaborate with international clients and suppliers.
  • Foster and maintain positive relationships with global stakeholders.
6. Technical Expertise:
  • Apply strong technical skills to understand and address client needs and technical challenges.
  • Stay updated with industry trends and technological advancements to continuously improve operational processes.

Required Skills and Qualifications:

  • Bachelor's degree in business administration, information technology, or a related field.
  • Strong project management skills with a history of successfully handling multiple projects.
  • Excellent communication and interpersonal skills, both verbal and written.
  • Strong technical acumen and the ability to understand complex technical concepts.
  • Proficiency in project management and CRM software.
  • Exceptional organizational and leadership abilities.
  • Ability to thrive in a fast-paced environment and adapt to changing priorities.

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