
Senior Sales Operations Manager
16 hours ago
The successful candidate will oversee all showroom operations, ensuring seamless sales, recovery, service, spare parts, finance, and automobile bookings.
- Manage showroom standards according to 5S principles daily.
- Monitor sales executives' daily activities.
- Assign and track daily sales and recovery targets for sales staff.
- Verify motorcycle deliveries after checking Hire Purchase files daily according to SOP.
- Submit collection receipts from outside sales to the showroom accountant as per SOP.
- Supervise the showroom accountant's activities to ensure timely deposit of collections.
- Oversee the service and parts departments, addressing customer complaints.
- Handle registration of hire purchase motorcycles with the excise department and prepare relevant documents.
- Report showroom activities to the regional office daily.
- Coordinate automobile booking operations and address related customer complaints in liaison with the regional office.
- Maintain records of motorcycle sales, after-sales, accounts, and booking data; manage their disposal per SOP.
Achieve set targets for sales, service, parts, and recovery within specified periods.
Assist the audit department during surprise audits and meet their requirements.
Job Specification- Effective teamwork and collaboration
- Creativity and initiative
- Discipline and punctuality
- Good presentation and managerial skills
- Ability to generate cash and installment sales
- Target-oriented approach
- Flexibility and adaptability
- Strong interpersonal and relationship management skills
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