Customer Service Advocate

3 hours ago


Karachi, Sindh, Pakistan beBeeCustomerCentric Full time $40,000 - $60,000

Job Title: Customer Service Specialist

Description:

Customer Service Representative

The Email/Chat Support Specialist plays a vital role in maintaining the company's reputation by providing exceptional customer service through live chat or email.

Responsibilities and Expectations:

  1. Respond promptly to customer inquiries via chat and email.
  2. Document customer questions, problems, and solutions.
  3. Develop effective customer service solutions.
  4. Maintain high service levels.

Requirements:

  • Intermediate-level written and verbal communication skills.
  • Age: 18-40 years old.
  • Proficiency in MS Office, especially MS Excel.
  • Flexibility and adaptability.
  • Customer-centric attitude and strong problem-solving skills.

Benefits Package:

  • Medical insurance.
  • Permanent employment status.
  • Provident fund.
  • Internal job opportunities.
  • Annual leaves and leaves encashment.
  • Referral bonus.


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