Customer Experience Specialist

2 hours ago


Karachi, Sindh, Pakistan beBeeExperience Full time $80,000 - $120,000
Customer Experience Specialist

As a specialist in customer experience, you will play a pivotal role in enhancing our customers' interactions with the company.

Job Responsibilities:
  • Deliver exceptional service and support to customers
  • Execute operational tasks efficiently to ensure customer success
  • Proactively identify and resolve issues in a timely manner
  • Collaborate closely with various teams to provide seamless support
  • Act as the primary point of contact for customers and advocate for their needs internally
  • Build strong relationships with customers and understand their business needs and drivers
  • Identify and execute opportunities to drive growth
  • Manage shipment/file from booking to invoicing in accordance with agreed processes and SOPs

At Maersk, we are committed to diversity and inclusion, and we welcome applicants from diverse backgrounds.

We strive to create a workplace that is accessible and inclusive for all.



  • Karachi, Sindh, Pakistan beBeeCustomerExperience Full time 600,000 - 900,000

    Customer Experience SpecialistIn our pursuit of excellence, we aim to provide exceptional services that elevate the customer experience.About the Role:We seek a highly skilled Customer Experience Specialist to join our team at the Experience Center in Karachi.The ideal candidate will possess excellent communication skills, interpersonal skills, and...


  • Karachi, Sindh, Pakistan Interwood Mobel (Pvt) Ltd. Full time

    Get AI-powered advice on this job and more exclusive features.Map and analyze customer journeys across retail, e-commerce, service, and digital touchpointsSupport data-driven decision-making by extracting insights from CRM, WhatsApp, call center, and surveysTrack customer satisfaction (CSAT), complaints, and experience gaps to drive continuous...


  • Karachi, Sindh, Pakistan beBee Careers Full time 3,000,000 - 5,500,000

    Customer Service RepresentativeWe are looking for a talented individual to join our team in the role of a Customer Support Executive who will focus on providing excellent responsive service for our customers.This position is responsible for delivering outstanding live support via telephone or live chat.The ideal candidate will have exceptional verbal and...


  • Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 3,000,000 - 6,000,000

    Mission StatementThe primary goal of this role is to provide exceptional customer service while maintaining a positive and professional attitude towards customers.Key responsibilities include responding to customer inquiries in a timely and efficient manner, communicating effectively through various channels, acknowledging and resolving complaints in a fair...


  • Karachi, Sindh, Pakistan beBeeNegotiator Full time 80,000 - 120,000

    Job Title:Customer Service AmbassadorJob Summary:We are seeking a skilled and motivated Customer Service Ambassador to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve...


  • Karachi, Sindh, Pakistan foodpanda Full time

    Get AI-powered advice on this job and more exclusive features.foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt...


  • Karachi, Sindh, Pakistan beBeeCustomerService Full time 4,000,000 - 8,000,000

    Customer Service Specialist PositionWe are seeking highly skilled individuals to join our dynamic customer support team. The ideal candidate will have a proven track record of providing exceptional service, handling customer complaints, and working effectively in a collaborative environment.Key Responsibilities:Manage and resolve customer complaints with a...


  • Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 600,000 - 1,200,000

    Job Title: Social Media Customer Support ExecutiveWe are seeking a highly skilled and customer-focused social media professional to deliver timely, empathetic, and accurate customer support across various platforms.Monitor and respond promptly to customer queries, comments, and complaints on social media.Maintain a professional tone in all...


  • Karachi, Sindh, Pakistan beBeeCustomerExperience Full time $45,000 - $55,000

    Customer Experience Leader Job OverviewWe are seeking a Customer Experience Leader to deliver exceptional customer experiences that align with our core values. This role requires strong passion for providing top-notch service, resolving issues efficiently, and ensuring customer satisfaction.Key Responsibilities:Develop and implement strategies to improve...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Customer Success Specialist - Voice ProgramJoin to apply for the Customer Success Specialist - Voice Program role at ibex. Pakistan.ibex. Pakistan is seeking a Customer Success Specialist for the Voice Program within the Operations department. The role involves assisting our U.S.-based clients' customers with queries and concerns, providing accurate...