Customer Relations Coordinator

5 days ago


Lahore, Punjab, Pakistan Maahi Developers (Pvt.) Ltd. Full time

Join Maahi Developers (Pvt.) Ltd. and embark on a fulfilling career as a Customer Relations Specialist/Officer/Executive.

About Us

We are one of the leading Real Estate Developers in the country, committed to providing exceptional customer experiences through our corporate culture and working environment that fosters personal and professional growth.

Job Description
  1. Manage Customer Interactions: Respond to customer inquiries, resolve issues, and provide support via various communication channels.
  2. Follow-up and Reminder Services: Ensure timely follow-ups with customers to facilitate recovery and satisfaction.
  3. Data Management: Organize and maintain accurate customer files and data, utilizing Microsoft Office Tools for efficient record-keeping.
  4. Communication Skills: Possess excellent written and verbal English language skills, facilitating seamless interactions with internal departments and external stakeholders.
  5. Cross-functional Collaboration: Coordinate with inter-departmental teams to complete customer files and ensure alignment with company objectives.
Requirements
  • Minimum graduate degree
  • At least 2 years of experience in a similar capacity
  • Hands-on experience with Microsoft Office Tools (Excel, PowerPoint, Word, etc.)
  • PREFERRED: Experience in Real Estate


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