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Enterprise Account Growth Manager
6 days ago
A multifaceted role has opened up at Di8it for a seasoned Key Account Manager to nurture and grow the company's strategic partnerships with high-value clients operating across various markets.
This position combines elements of new business development, customer service, and sales to drive revenue growth and expansion across Di8it's portfolio of solutions and services. The successful candidate will be responsible for establishing and maintaining positive relationships with key clients, fostering long-term collaborations that maximize revenue potential.
Main Responsibilities
- Develop a deep understanding of clients' requirements and preferences, ensuring seamless delivery of Di8it's offerings.
- Promote cross-selling and up-selling opportunities to enhance overall customer satisfaction and retention.
- Manage budgets and forecasts, maintaining accurate records and reporting progress to internal stakeholders.
- Identify areas for process improvement and implement changes to optimize business operations.
Key Performance Indicators (KPIs)
- Maintain strong sales performance, consistently meeting or exceeding targets and goals.
- Enhance customer satisfaction through prompt issue resolution and proactive communication.
- Grow Di8it's market presence by leveraging existing client networks and expanding into new verticals.
- Foster a culture of innovation and continuous learning within the organization.
Requirements
- 6+ years of experience in a similar role, with a proven track record of achieving sales targets and driving business growth.
- Strong knowledge of CRM software and MS Office applications.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Demonstrated ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
Seniority level, Employment type, Job function, and Industries are defined as Mid-Senior level, Full-time, Information Technology, and Computer and Network Security respectively.
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