SaaS Support Director

The Product Support Head will oversee the development and execution of a customer-centric support strategy for SaaS-based FinTech products.Job DescriptionDefine KPIs, SLAs, and customer satisfaction metrics to measure support performance.Collaborate with cross-functional teams to enhance support processes and drive automation.Develop and implement a...

We are looking for a seasoned Product Support professional to lead our global support team and drive continuous improvement in support processes.About UsProgrammers Force Pvt. Ltd. is a leading provider of SaaS-based FinTech solutions.We offer a dynamic and fast-paced work environment with opportunities for growth and professional development.Our mission is...

The ideal candidate for this role will have excellent communication and interpersonal skills, with the ability to build rapport with customers and internal teams. They will be able to collaborate with customers to understand their specific SAAS requirements and business processes, and develop and implement tailored onboarding plans for each customer.About...

Job DescriptionWe are looking for a highly skilled Campus Director Support Specialist to join our team. As a key member of our operations department, you will be responsible for providing exceptional administrative support to our Campus Director.Key FunctionsAssist the Campus Director in managing their schedule, correspondence, and meetings.Ensure accurate...

We are seeking a Product Support Head to lead our global support team for cutting-edge SaaS-based FinTech products. You will be responsible for defining support strategies, ensuring world-class customer experience, and driving continuous improvement in support processes.About the RoleDevelop and execute a customer-centric support strategy for SaaS-based...

About UsProgrammers Force is a cutting-edge Fintech and Blockchain company that seeks a talented Technical Director to lead our engineering efforts.Job SummaryThis is a leadership role that requires a hands-on approach to managing and developing a distributed engineering team.You'll oversee the entire development lifecycle, from architecture design to...

About the RoleWe are seeking a Product Support Head to lead our global support team for our cutting-edge SaaS-based FinTech products. You will be responsible for defining support strategies, ensuring world-class customer experience, and driving continuous improvement in our support processes.Key ResponsibilitiesLeadership & StrategyDevelop and execute a...

About the JobWe are seeking a highly motivated and proactive Proactive Customer Support Specialist to join our team at Techscale. In this role, you will be responsible for providing exceptional customer support, ensuring our clients receive timely and effective assistance.Key ResponsibilitiesProvide expert-level support and guidance to clients, helping them...

Job DescriptionJob Responsibilities:Ticketing Triage:Triage incoming email tickets by categorizing the issue type, product, urgency, and required customer details.Customer Interaction:Provide prompt and courteous responses to customer inquiries regarding software functionality, troubleshooting, and general information based on support documentation.Issue...

Job DescriptionAbout Algo+ USA:We are a leading provider of innovative software solutions, and we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service, troubleshooting technical issues, and escalating complex problems to our engineering...

Support SpecialistWe seek an experienced individual to fill the role of High Level Support Specialist. The selected candidate will be responsible for providing exceptional support services to our senior management team. Main Tasks:Produce high-quality correspondence, reports, and documents for presentation purposes.Plan and organize trips for the Managing...

About the RoleThe Operations Director will oversee the management of overseas support functions, including Tech and development, Analytics, and Finance support resources. Key responsibilities include setting up new offices, overseeing the back-end unit, and leading a team of professionals.

Soliton Technologies (Pvt) Ltd. seeks an experienced IT Technical Support Professional to join our team. In this role, you will be responsible for providing expert-level technical support and collaborating with our software engineering team to resolve complex issues.Key Responsibilities:Analyze and troubleshoot complex technical problems, identifying root...

Role Description">The Customer Success Manager will be responsible for developing and delivering strategies that help drive client business, keeping abreast of competition, competitive issues, and products, practicing effective communication with management, customers, and support staff, and providing fanatical support and service to the account base.">Key...

Assistant to the Senior ExecutiveWe seek an ambitious and result-driven individual for the position of Managing Director Administrator. As a key member of our team, you will provide top-notch support services to our senior executives, contributing to the growth and prosperity of our organization. Main Duties:Develop high-quality correspondence, reports, and...

We are Silicon Technologies, a leading IT solutions provider. We are hiring a IT Infrastructure Consultant – Presales Support to provide expert-level support in designing and implementing Microsoft solutions.Key Responsibilities:The ideal candidate will be responsible for designing and implementing Microsoft Azure Cloud Products such as Microsoft Intune,...

Job RequirementsWe are looking for a skilled Software Support Technician to join our support team at Algo+ USA.Main Job Responsibilities:Support Ticket Handling: Handle incoming support tickets efficiently, ensuring timely and effective resolution of customer issues.Technical Troubleshooting: Use your technical expertise to diagnose and resolve complex...

Your OpportunityJoin Programmers Force as Product Support Head and take on a challenging role that requires strategic thinking, technical expertise, and leadership skills. You will have the opportunity to shape our support strategy, lead a global team, and contribute to driving business growth. If you are passionate about delivering exceptional customer...

Executive Secretary to Managing Director Minimum Graduate, Preferably M.A. English PRIMARY RESPONSIBILITIESPrepare correspondence, reports, and materials for publications and presentations.Setup Managing Director's travel arrangements.Setup necessary arrangements for visitors at corporate office.Maintain Managing Director's calendar.Prepare and maintain...

Director of Operations | Compliance, Carrier Relationship, NOCThis is a full-time on-site role for a Technical Support Engineer at TozCall in Lahore Technical Office. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction through effective problem resolution.Positions...