
Operations and Sales Team Lead
14 hours ago
**Job Overview**
This is an exciting opportunity to lead a dynamic team and drive business growth through exceptional customer service and operational excellence.
Main Accountabilities:- Design and implement sales strategies to achieve business objectives and drive revenue growth.
- Lead cross-functional teams to deliver projects on time, within budget, and to the required quality standards.
- Develop and maintain strong relationships with customers, stakeholders, and internal teams to ensure seamless collaboration and communication.
- Monitor and analyze site performance, identifying areas for improvement and implementing corrective actions to optimize results.
- Collaborate with stakeholders to resolve customer complaints and issues, ensuring prompt resolution and maintaining a positive customer experience.
- Develop and maintain contingency plans to mitigate site-related risks and minimize disruptions.
- Manage Sales Operations expenses to maximize efficiency and reduce waste.
- Coordinate order management to ensure timely stock availability and efficient delivery processes.
- Maintain optimized warehouse management to ensure efficient deliveries and stock control.
- Ensure the security and integrity of facilities are maintained.
- Supervise general administration, housekeeping, local purchases, and store operations to maintain a high level of professionalism.
- Process bill payments for contractors/vendors in a timely and accurate manner.
- Provide training and guidance to contractors and supervisors to enhance their skills and performance.
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