Remote Customer Service Representative
1 day ago
We are seeking a skilled Home Based Call Center Agent to join our team.
Key Responsibilities:- Handle inbound calls and emails with professionalism.
- Resolve customer inquiries and requests for strong customer satisfaction.
- Collaborate with internal teams for prompt order processing and delivery.
- Evaluate and escalate customer feedback as needed.
- Identify business opportunities through lead follow-up and research.
- Meet with clients to understand their needs and provide relevant solutions.
- Manage sales processes to close new business opportunities.
- Nurture relationships with existing clients.
- Achieve activity and revenue targets.
- 6+ months of call center experience.
- Excellent English speaking and writing skills.
- Reliable computer, Microsoft office suite, phone, and internet service.
- Strong typing and computer skills.
- Effective communication and interpersonal skills.
- Organized and detail-oriented individual.
- Will to learn and adaptability.
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Remote Customer Service Representative
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