Senior Operations Manager

1 week ago

Karachi, Sindh, Pakistan beBeeManager Full time 1,500,000 - 2,500,000

The key to our company's success lies in the expertise of our General Managers.

Overview

A seasoned professional with at least 10 years of experience in managing fast-paced catering operations is required. The ideal candidate will possess strong interpersonal and management skills, as well as a solid understanding of Back-of-House (BOH) procedures. They must be extremely organized, attentive to detail, and able to perform under pressure. Additionally, they should have experience in food service, preferably in catering, and be skilled in taking and maintaining accurate inventory records.

This individual will play a pivotal role in driving sales growth, promoting customer satisfaction, and upholding high standards of integrity. They will oversee all aspects of staff management, including hiring, firing, performance reviews, scheduling, and training. They will also be responsible for banking, cash handling, and related paperwork, as well as contributing to sales generation.

Responsibilities
  • Oversee the entire operation of the catering division, including staff management and administration.
  • Manage banking, cash handling, and related paperwork; contribute to sales generation.
  • Promote and enforce customer service policies; ensure high-quality service during peak periods.
  • Maintain attention to detail and uphold the highest standards of integrity in all interactions.
Qualifications
  • Minimum of 10 years of progressive management experience in a fast-paced / hands-on restaurant or catering environment.
  • Strong interpersonal and management skills.
  • Knowledge of BOH procedures.
  • Extremely organized and attentive to detail.
  • Able to perform under pressure.
  • Experience in Food Service (preferably Catering).
  • Well-experienced in taking and keeping inventory records.
  • Quick thinker and problem solver.
  • Basic computer skills including Microsoft Office.
Benefits

We offer a competitive salary based on experience, generous bonus plan, medical and dental insurance, life insurance, paid vacation and career advancement opportunities.

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