Human Resources Strategist

Job Summary

We are seeking a strategic Human Resources Manager to lead our HR function and drive business growth. This is an exciting opportunity for a seasoned professional with expertise in recruitment, payroll, training, employee relations, performance management, and compliance.

• Lead the development and implementation of HR strategies aligned with our vision and business objectives.
• Work closely with our leadership team to forecast talent needs and create succession plans.

Key Responsibilities:

1. Recruitment & Staffing

• Develop and execute end-to-end recruitment processes for all positions across our organization.
• Ensure quality hires through strategic sourcing, interviewing, and onboarding practices.
• Build partnerships with hospitality schools and training institutes for talent pipelines.

2. Training & Development

• Design and implement training programs focused on customer service, food & beverage excellence, compliance, and leadership.
• Coordinate with department managers to identify skill gaps and address them through targeted learning.

3. Performance Management

• Manage the annual performance review process with KPIs tailored to each department.
• Support managers in conducting appraisals, feedback, and goal-setting.

4. Employee Relations & Culture

• Foster a positive and inclusive work environment rooted in hospitality excellence.
• Address employee grievances, disciplinary issues, and conflict resolution in a professional and timely manner.
• Lead internal engagement programs, employee recognition, and retention initiatives.

5. Compliance & HR Operations

• Ensure compliance with local labour laws and hospitality regulations.
• Maintain accurate employee records, contracts, and HR documentation.
• Attendance and payroll coordination with finance and ensure timely disbursement of salaries.

6. Organizational Development

• Champion organizational change initiatives and continuous improvement.
• Support expansion plans with scalable HR practices across new outlets or cities.

7. Admin functions

• Perform administration tasks, including EOBI monthly Challan's, social security monthly Challan's, PFA license, medical and training, utility bills follow-up and verifications, printing and packaging, Dengue team visits.

Requirements:

• Bachelor's or Master's degree in Human Resource Management

• 6+ years of HR experience, preferably 3+ years in the hospitality or food service industry

• Proven experience in managing HR for multi-location or multi-brand operations

• Odoo HR software experience preferred

• Strong interpersonal and communication skills

• Strategic thinking and hands-on execution

• In-depth knowledge of Pakistani labour laws

• Leadership in a multi-brand, fast-paced hospitality environment

• High emotional intelligence and problem-solving ability

Benefits:

• Competitive salary package

• Annual performance-based bonus

• Benefits include medical insurance, vacation, sick days, dining discounts, and professional development opportunities

Employment Details:

• Full-time employment

• Mid-senior level

• Human Resources

• Hospitality industry

Apply today to take your career to the next level.