Support Center Team Lead

Position SummaryThis position requires an experienced professional with a proven track record in customer service management and team leadership.Main ResponsibilitiesCenter Operations: Managing the daily operations of the support center, setting and meeting performance targets.Team Development: Organizing staffing, reviewing the performance of staff,...

Read Full Job Post Before ApplyingJob Title: Call Center Lead (Sales)Location: Rawalpindi, PakistanJob Description:We are seeking a dynamic and results-driven Call Center Lead for our Rawalpindi office. The ideal candidate will have strong leadership skills, be fluent in English, and possess a proven track record of closing sales. As a Team Lead, you will...

Lead Call Center TeamYou will be responsible for overseeing and coordinating the daily operations of the call center team. Your primary objective is to ensure the team meets performance targets, delivers exceptional customer service, and operates efficiently.The ideal candidate will have a proven track record in a call center environment with a minimum of [X...

This is a Manager Level 1 position. As a senior leader, you will be responsible for managing a team of up to 25 call center associates.

Job DescriptionThe Assistant Manager will be responsible for leading and managing the daily operations of the center, including meeting and setting customer service targets as well as planning areas of improvement or development.ResponsibilitiesResponsible for the performance of the support center: Managing the daily operations of the support center, setting...

Job Title: Call Center Team LeaderLocation: Islamabad, PakistanJob Type: Full-timeDepartment: Customer Success DepartmentSalary: Competitive, based on experience + performance bonusesJob Summary:The Call Center Team Leader will be responsible for overseeing the daily operations of a team of customer service representatives, ensuring that they meet...

The Call Center Floor Manager plays a pivotal role in the day-to-day operations of the call center, overseeing the performance of the team and ensuring that service goals are consistently met.Key ResponsibilitiesForecast volumes of calls and manpower requirements to ensure seamless coverage during peak hours.Make informed decisions regarding staffing levels...

Call Center SupervisorA Call Center Supervisor is responsible for overseeing the daily operations of a call center team. This involves managing a team of representatives, monitoring their performance, and providing guidance and support as needed. The supervisor also plays a critical role in ensuring that the team meets its performance targets and provides...

We're seeking a highly skilled individual to join our team as a Call Center Support Specialist.Essential Qualifications:A minimum of 1.5 years of experience in a call center or related field.Strong English language skills, both speaking and writing.Benefits and Perks:Medical insurance and OPD coverage.Annual leaves, two days off per week, and referral...

Job SummaryWe are seeking a motivated and results-driven Team Lead to oversee daily operations, manage sales teams, and drive business growth. The ideal candidate will have excellent leadership skills, strong communication abilities, and a proven track record of achieving sales targets.Responsibilities:Recruit, train, and develop new employees to ensure they...