
East Coast Technical Support Professional
3 days ago
The Technical Support Analyst will be responsible for providing technical support for company products to customers' IT staff via Freshdesk, Microsoft Teams, Outlook, and Zoom.
They will create and update technical support knowledge base articles, troubleshooting guides, and support documentation. The analyst will also analyze customer problems, perform diagnostic procedures to identify, isolate, and resolve root causes.
Prioritizing incidents, requests, and product questions to ensure all SLAs are met will be a key responsibility. The analyst will also escalate or collaborate with appropriate support management, specialists, and/or development teams on unresolved issues.
Maintaining call records/logs and resolution details using an incident tracking system will be an essential task. Collaborating with development teams on new technology testing and implementation will also be a key aspect of the role.
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Islamabad, Islamabad, Pakistan Cloudpso Full timeAbout the CompanyCloudPSO is a US-based company that specializes in providing top-notch technical support services to businesses. Our team is composed of highly skilled professionals who are passionate about delivering exceptional customer experiences.We have a strong presence in the East Coast and EU regions, with a focus on providing timely and effective...
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Business Development Officer
2 weeks ago
Islamabad, Islamabad, Pakistan Blue Coast Travel and Tourism Full timeBlue Coast Travel and TourismWe are seeking a highly motivated Sales Executive to join our team. As a Sales Executive, you will be responsible for driving sales growth and expanding our customer base.About the RoleThis is an excellent opportunity for individuals who are passionate about sales and customer service. You will work closely with our team to...
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Technical Support Professional
5 days ago
Islamabad, Islamabad, Pakistan Promise Group Full timePromise Group is a leading Microsoft partner in the CEE region, offering a wide range of products and services to clients from various economic sectors. We are currently seeking a highly motivated Technical Support Professional to join our team.DutiesRespond to client inquiries and provide technical support via phone, email, and chat.Diagnose and resolve...
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Technical Support Professional
13 hours ago
Islamabad, Islamabad, Pakistan TheHiringl Full timeWe are seeking a skilled Technical Support Specialist to provide high-quality support to end-users, ensuring the smooth operation of software, hardware, and network systems.Key Responsibilities:Respond to customer queries via chat, email, phone, or ticketing systems in a timely and professional manner.Troubleshoot technical issues related to hardware,...
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Accounting Professional
4 days ago
Islamabad, Islamabad, Pakistan East West Infiniti (Pvt) Ltd Full timeElevate your accounting career by joining East West Infiniti (Pvt) Ltd as a senior bookkeeper! We are a dynamic SME Pvt. Ltd. company based in Islamabad, seeking an experienced professional to oversee our financial operations.ResponsibilitiesYou will be responsible for maintaining accurate financial records, preparing financial statements, and ensuring...
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Technical Support Associate
3 days ago
Islamabad, Islamabad, Pakistan Ibex Dynamics Full timeCareer Opportunities at Ibex DynamicsIbex Dynamics Pvt Ltd is a rapidly growing company that offers exciting career opportunities in the field of e-commerce. We are seeking a highly skilled and experienced Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing technical support to our clients,...
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IT Technical Support Specialist
5 days ago
Islamabad, Islamabad, Pakistan Promise Group Full timePromising a dynamic work environment, Promise Group invites applications for the position of IT Technical Support Specialist. As a key member of our team, you will be responsible for delivering exceptional technical support services to our clients.Key ResponsibilitiesProvide timely and effective technical assistance to clients regarding Microsoft 365 and...
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Engineering Support Professional
7 days ago
Islamabad, Islamabad, Pakistan University of Haripur Full timeWe are looking for an experienced Engineering Support Professional to provide technical support and guidance to biomedical engineers and other staff members at the University of Haripur. As an engineering support professional, you will play a vital role in ensuring the safe and effective operation of medical equipment.Responsibilities:Provide technical...
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Technical Support Specialist
14 hours ago
Islamabad, Islamabad, Pakistan TheHiringl Full timeJob Summary:We are seeking a Technical Support Specialist to join our team and provide high-quality support to end-users, ensuring the smooth operation of software, hardware, and network systems. You will act as the first line of defense for customer issues, resolving them efficiently and professionally, and escalating when necessary. The ideal candidate is...
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Accounting Professional Lead
2 weeks ago
Islamabad, Islamabad, Pakistan East West Infiniti (Pvt) Ltd Full timeJob DescriptionWe are seeking an experienced Accounting Professional Lead to join our team at East West Infiniti (Pvt) Ltd. The ideal candidate will have a minimum of 7-10 years of experience in managing the accounting functions of an SME Pvt. Ltd. Company.The successful candidate will be responsible for single-handedly maintaining books of account,...
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Technical Support Specialist
3 days ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeAbout ConnectPro InternationalAt ConnectPro International, we are dedicated to providing exceptional customer service. Our team is passionate about delivering timely and accurate support to our customers.Job Summary:We are seeking a skilled Technical Support Specialist to join our customer success team. As a Technical Support Specialist, you will be...
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Technical Support Expert
1 day ago
Islamabad, Islamabad, Pakistan S&P Global Full timeAbout the Opportunity:S&P Global is a leading provider of business intelligence solutions, and we are seeking a highly skilled Technical Support Expert to join our Client Operations team.As a Technical Support Expert, you will be responsible for providing expert-level support to clients via phone, email, and other channels, addressing their queries and...
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Technology Support Professional
2 days ago
Islamabad, Islamabad, Pakistan Oxbridge Digital Full timeOxbridge Digital is seeking a Technology Support Professional to join our team. The ideal candidate will have a strong background in IT support and be able to effectively communicate technical concepts to non-technical users.About the JobThis role is responsible for providing technical support to staff, employees, and students at Riphah International...
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IT Support Professional
1 week ago
Islamabad, Islamabad, Pakistan dinCloud Pakistan, An ATSG Company Full timeWe are seeking an IT Support Professional to join our team at dinCloud Pakistan, An ATSG Company. As a key member of the NOC team, you will play a crucial role in ensuring the reliability and performance of our Unified Communications platforms.About the Role:This position involves monitoring and diagnosing issues related to BroadWorks, WebEx, and Microsoft...
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Senior Bookkeeper
4 days ago
Islamabad, Islamabad, Pakistan East West Infiniti (Pvt) Ltd Full timeWe are East West Infiniti (Pvt) Ltd, a leading SME Pvt. Ltd. company based in Islamabad, seeking a highly skilled company accountant to join our team!Key ResponsibilitiesAs a company accountant, you will be responsible for managing our financial operations, ensuring accuracy and transparency in our financial records, and providing financial insights to...
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Application Support Professional
3 days ago
Islamabad, Islamabad, Pakistan Shibli Full timeWe are hiring an experienced Application Support Professional to join our team at Shibli. In this role, you will provide technical support to customers, ensuring that they receive the best possible service.About the Position:The Application Support Professional will work closely with our sales team to understand customer requirements and provide pre- and...
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Technical Support Specialist
1 week ago
Islamabad, Islamabad, Pakistan Contour Software Full timeAbout UsAt Contour Software, we pride ourselves on being a subsidiary of Constellation Software Inc., a global enterprise software conglomerate. With a portfolio of market-leading solutions covering over 100 industry domains, we provide professionals with fulfilling, long-term careers.The DivisionWe are part of Freestyle Solutions, which provides essential...
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Technical Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan EWS Group Full timeContour Software is a leading provider of enterprise software solutions, serving customers in over 100 countries worldwide. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world.We are seeking a highly skilled and...
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IT Support Professional
7 days ago
Islamabad, Islamabad, Pakistan dinCloud Pakistan, An ATSG Company Full timeWe are seeking an experienced IT Support Professional to join our team at dinCloud Pakistan, An ATSG Company. As a key member of our NOC team, you will be responsible for ensuring seamless communication services for customers by diagnosing and addressing UC-specific alerts, troubleshooting advanced issues, and collaborating across teams to meet service level...
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IT Technical Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan Oxbridge Digital Full timeOxbridge Digital seeks a dedicated and skilled IT Technical Support Specialist to provide comprehensive technical support to staff, employees, and students at Riphah International University. This role is crucial in maintaining a seamless IT experience across the university's campuses.Key ResponsibilitiesTechnical Support: Respond to IT support requests from...