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Customer Experience Leader

1 week ago


Lahore, Punjab, Pakistan Zag Outsourcing Full time
Key Responsibilities
  1. Supervise and coordinate the activities of multiple sites located within Karachi
  2. Ensure high-quality service delivery and meet client expectations
  3. Maintain accurate records and reports, including productivity tracking and weekly/monthly reporting
  4. Develop and implement strategies to improve customer satisfaction and loyalty
  5. Foster positive working relationships with internal departments, government agencies, and clients