Sales and Customer Engagement Lead

4 days ago


Rawalpindi Cantonment, Pakistan Northpacific Full time

Northpacific is a fast-growing UK-based BPO company looking for a highly skilled Business Development and Support Manager to join our team. In this role, you will be responsible for driving sales growth and providing exceptional support to our customers.

About the Role:

  • Develop and implement sales strategies to meet business objectives
  • Build and maintain strong relationships with clients and stakeholders
  • Provide expert-level support to customers, addressing their needs and concerns
  • Stay up-to-date on market trends and competitor analysis

Responsibilities:

  1. Lead the customer service team in delivering exceptional service
  2. Collaborate with cross-functional teams to drive sales growth
  3. Maintain accurate records and reports
  4. Participate in ongoing training and professional development

Requirements:

  • Minimum 2 years experience in business development and customer-facing roles
  • Demonstrated leadership and management skills
  • Strong sales and negotiation skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

Location: Information Technology and Services - Rawalpindi, Pakistan



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