Chief Guest Services Coordinator

15 hours ago

Karachi, Sindh, Pakistan beBeeHospitality Full time 6,000,000 - 8,000,000

Front Office Manager

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  • Oversee the smooth operation of the front office, ensuring efficient check-in/check-out procedures and guest satisfaction.
  • Provide exceptional customer service by addressing guest concerns promptly and professionally.
  • Supervise and mentor front desk staff to foster a collaborative work environment and promote excellent teamwork.
  • Manage cash handling procedures and maintain accurate financial records to ensure transparency and accountability.
  • Collaborate with other departments to ensure seamless guest experiences and exceed expectations.
  • Develop and implement standard operating procedures for front office operations to optimize performance and efficiency.
  • Monitor and analyze front office performance metrics to identify areas for improvement.
  • Ensure compliance with industry standards, policies, and regulations to maintain a high level of quality and service.
  • Handle VIP guests and special requests with utmost care and attention to detail to deliver exceptional results.

Qualifications:

  • Bachelor's degree in Hospitality or a related field is required.

Preferred Qualifications:

  • Extensive experience in the hotel industry, preferably in a leadership role.
  • Strong market connections and relationships are essential.

The hotel is located in a prime downtown area, surrounded by commercial business locations, local shopping destinations, and upscale restaurants. Nearby beaches and cultural attractions offer endless possibilities for exploration and relaxation. Jinnah International Airport is conveniently accessible within 17 kilometers from the hotel location.

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