Customer Service Advocate

15 hours ago


Islamabad, Islamabad, Pakistan beBeeCustomerService Full time
Customer Service Expert Job Opportunity

Fresh graduates with a degree in Business, Communication, or related fields are encouraged to apply for a challenging role as a Customer Service Representative at a leading Private Limited Company.

We specialize in providing innovative communication solutions to businesses and individuals, revolutionizing telecommunications by delivering exceptional customer service.

Job Responsibilities:
  • Handle customer inquiries and complaints via phone calls, ensuring accurate information and timely resolution.
  • Provide detailed explanations regarding our services and solutions, addressing customer needs and concerns.
  • Assist customers in troubleshooting issues and escalating when necessary, maintaining a high level of professionalism.
  • Maintain accurate customer records and update information in our systems, adhering to data protection policies.
  • Collaborate with team members to improve service processes, implementing best practices and enhancing overall customer experience.
Required Skills and Qualifications:
  • Excellent communication and interpersonal skills, enabling effective interaction with diverse customers.
  • Strong problem-solving abilities, allowing for prompt and efficient issue resolution.
  • Proficient in using computers and familiar with customer service software applications.
  • Able to work independently and as part of a cohesive team, prioritizing tasks and managing time effectively.
  • Willingness to work night shifts, adapting to changing schedules and deadlines.

This role offers an excellent opportunity to develop skills, advance career goals, and contribute to the growth of a dynamic telecommunications company. If you are a motivated individual with a passion for customer service, we encourage you to apply for this exciting position.



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