
Merchant Platforms Product Leader
3 days ago
A highly competitive opportunity awaits a skilled product leader to spearhead the development and expansion of digital payment products and platform capabilities tailored for SMEs and merchants.
This role plays a crucial part in driving adoption of business apps, enhancing financial inclusion, and delivering an exceptional platform experience to micro and small businesses across Pakistan.
The successful candidate will be responsible for end-to-end platform ownership—encompassing product strategy, development, execution, platform management, and cross-functional stakeholder coordination—with a strong focus on building scalable solutions for SMEs.
Key Responsibilities:
- Develop and lead the product roadmap for merchant payments and platform features.
- Drive adoption, optimization, and scale-up of solutions such as SoftPOS, Pay via Link, and scalable devices to enhance payment acceptance across the SME base.
- Create and evolve value-added services that strengthen the merchant ecosystem, including loyalty programs, disbursement tools, and digital utilities that improve engagement and retention.
SME Growth & Platform Scaling:
- Provide innovative solutions to scale JazzCash's SME base through self-onboarding, targeted engagement tools, and merchant-first platform enhancements.
- Utilize data insights and behavioral trends to drive continuous improvements in adoption, retention, and monetization across the SME segment.
Product Development & Operational Readiness:
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