Advanced CRM Solutions Specialist

3 days ago

Lahore, Punjab, Pakistan beBeeDynamics Full time 8,000,000 - 9,000,000

Business Opportunity:

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Seeking an experienced professional to collaborate with clients and cross-functional teams to deliver tailored CRM solutions aligned with business needs. This role involves hands-on system configuration, client-facing functional consulting, and application lifecycle management.

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Responsibilities:

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  • Design and configure business workflows, process automation, and data integrations using Dynamics 365 Customer Engagement, Field Service, and Sales modules.">
  • Develop and maintain reusable components, plugins, custom workflow activities, PCF controls, custom connectors, and SSRS/Power BI reports.">
  • Collaborate with stakeholders at various levels to gather business requirements and lead testing and deployment processes.">
  • Provide leadership in ensuring solution scalability, performance, and security across environments.">
  • Mentor junior consultants and developers, and support change management.">
  • Ensure smooth integration with third-party tools, e-procurement systems, SharePoint, Azure services, and external APIs.">
  • Support CRM administration, user training, documentation, and version upgrades.">
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Requirements:

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  • 6–8 years of professional experience in Microsoft Dynamics 365/CRM implementation and solution development.">
  • Hands-on expertise with: Microsoft Power Platform (Power Apps, Power Automate, Power Pages)">
  • Proven experience in developing custom CRM components and integrations.">
  • Strong functional knowledge of Sales Lifecycle, Field Service, Customer Engagement, Business Process Flows, and CRM Configuration & Administration.">
  • Proficient in Requirement Analysis, Project Management, and working within Agile/Scrum environments.">
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Preferred Skills:

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  • Deep understanding of Microsoft Dynamics 365 CE architecture, extensibility models, and plugin/service development.">
  • Strong analytical, communication, and client-facing skills.">
  • Ability to bridge the gap between business requirements and technical execution.">
  • Experience leading teams, managing projects, and engaging with stakeholders at various levels.">
  • Knowledge of DevOps, source control systems (TFS, Git), and CI/CD pipelines.">
  • Microsoft Certifications such as: Microsoft Certified: Dynamics 365 Functional Consultant Associate">
  • Experience with third-party UI components like Kendo UI, Telerik, and DevExpress.">
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