
Contact Center Leader
1 day ago
This role requires a strategic thinker who can plan and manage the operation of our contact centers.
The successful candidate will have excellent decision-making skills, with the ability to continuously improve performance and meet key performance indicators (KPIs).
Key Responsibilities:- Forecasting and planning manpower, facilities, and resources
- Identifying requirements and coordinating with relevant departments
- Maintaining rules, regulations, and policies
- Monitoring customer needs and improving processes
- Delegating and empowering team members
- Experience in contact center operations management
- Strong analytical and problem-solving skills
- Excellent communication and leadership skills
- Able to work effectively in a fast-paced environment
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Contact Center Supervisor
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeContact Center SupervisorThis is an exciting opportunity to join our team as a Contact Center Supervisor. As a leader in your field, you will be responsible for overseeing the day-to-day operations of a team of customer service representatives.Your primary focus will be on ensuring that the team meets its performance targets and provides exceptional customer...
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Digital Contact Center Executive
1 week ago
Islamabad, Islamabad, Pakistan CCI Market Intelligence Full time2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from CCI Market IntelligenceJob Title: Executive - Digital Contact CenterJoin our dynamic team as an Executive - Digital Contact Center In this role, you will handle customer interactions across digital channels, deliver...
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Contact Center Operations Manager
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeDigital Contact Center Executive Job Description:">This role involves handling customer inquiries and concerns via digital channels, providing exceptional service, and supporting our digital transformation goals. To succeed, you will need to possess excellent communication skills, tech savviness, and the ability to work in a fast-paced...
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Call Center Team Leader
6 days ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeJob Title: Call Center Team LeaderLocation: Islamabad, PakistanJob Type: Full-timeDepartment: Customer Success DepartmentSalary: Competitive, based on experience + performance bonusesJob Summary:The Call Center Team Leader will be responsible for overseeing the daily operations of a team of customer service representatives, ensuring that they meet...
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Contact Center Digital Strategy Expert
1 week ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeRole Overview:We are seeking a highly skilled and experienced professional to lead our contact center digital strategy. As a Contact Center Digital Strategy Expert, you will be responsible for developing and implementing strategies to improve our customer service operations.You will work closely with other teams to achieve business objectives, develop and...
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Support Center Team Lead
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeSenior Leadership OpportunityWe are seeking an experienced leader to manage our Client Support Center team. The successful candidate will have a strong track record of leading teams, managing client relationships, and driving business results in a fast-paced contact center environment.
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Contact Center Representative
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe require a Contact Center Representative for our UAE based campaign who can effectively handle customer inquiries and resolve issues promptly.Work Schedule: This role involves working evening shifts from Monday to Friday, between 5:00pm to 11:00pm.Salary Information: The monthly salary package includes AED 18,000 to AED 22,000, along with additional...
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Contact Center Professional
14 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCall Center AssociateWe are seeking an experienced Call Center Associate to join our team and handle a high volume of customer calls.Answer incoming calls promptly and efficiently to address customer concerns.Utilize problem-solving skills to resolve customer complaints and issues.Document all customer interactions and update records accordingly.Key...
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Contact Center Agent
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe're looking for a talented individual to fill the role of Call Center Agent.Job Summary:This position involves providing exceptional customer service by responding to customer inquiries, resolving issues, and documenting interactions accurately.Responsibilities:Manage incoming calls and respond to customer inquiries in a professional and courteous...
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Islamabad, Islamabad, Pakistan Call Center International Llc Full timeNational Sales Manager to work for American Call CenterCall Center International, LLC is a successful international telemarketing company that specializes in both inbound and outbound sales and marketing with a direct focus on multilingual telemarketing solutions tailored to client-company needs.OUR PLANS:Create the world's largest Ethnic Inbound Outbound...