Customer Support Specialist

1 week ago

Karachi, Sindh, Pakistan beBeeSupport Full time $60,000 - $120,000

As a customer-facing professional, you will be the primary point of contact for clients via chat, email, or phone. Your role involves responding to inquiries in a friendly and professional manner, addressing product information, order tracking, returns, and account concerns.

Key Responsibilities
  • Provide timely and accurate support to customers through various communication channels.
  • Efficiently manage tickets using Gorgias and Shopify, ensuring a seamless customer experience.
  • Stay informed about product updates and service practices to deliver consistent support.
What We Offer

Our organization values its team members and provides a comprehensive benefits package to support their well-being and career growth:

  • Paid time off for rest and rejuvenation.
  • A health stipend to promote overall wellness.
  • Holiday bonuses as a token of appreciation.
  • The flexibility to work remotely from anywhere.
  • Opportunities for advancement as we continue to grow.
Requirements

We seek dedicated professionals who possess the following qualifications:

  • Exceptional written and spoken English communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Ability to work independently and handle multiple conversations simultaneously.
  • Empathy, patience, and reliability when addressing customer concerns.
  • A strong work ethic and attention to detail.

  • Customer Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 1,500,000 - 2,500,000

    Customer Support Specialist RoleWe are seeking a dedicated and customer-focused professional to join our team as a Customer Support Specialist. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and support.The successful candidate will be responsible for:Maintaining excellent customer satisfaction by...

  • Customer Support Specialist

    3 weeks ago

    Karachi, Sindh, Pakistan Xynotech Full time

    Customer Support SpecialistDirect message the job poster from XynotechSenior HR Manager at Xynotech | Talent Acquisition & Talent Management Expert | Technical & Non-Technical Recruiter | Professional Resume WriterThe Customer Support Engineer's primary role is to ensure that customers are up and running even before diagnosing the fault. They need to do this...

  • Customer Support and Implementation Specialist

    4 weeks ago

    Karachi, Sindh, Pakistan iTack Solutions Full time

    Customer Support and Implementation Specialist (Functional Consultant)Customer Support and Implementation Specialist (Functional Consultant)1 week ago Be among the first 25 applicantsDirect message the job poster from iTack SolutionsWe're looking for a proactive and technically sound Customer Support Specialist with experience in Odoo ERP (Inventory &...

  • Customer Support Specialist

    3 hours ago

    Karachi, Sindh, Pakistan Buono Private Limited Full time

    JD Customer Support Specialist (CSP):Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training...

  • Technical Customer Support Specialist

    4 weeks ago

    Karachi, Sindh, Pakistan iTack Solutions Full time

    Technical Customer Support Specialist (ERP)Technical Customer Support Specialist (ERP)1 week ago Be among the first 25 applicantsiTack Solutions is hiring a Technical Customer Support Specialist to support our growing base of ERP clients. This role involves troubleshooting, resolving, and escalating technical and functional ERP issues while ensuring...

  • Customer Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a highly motivated individual to join our ClubHouse Online Product team as a Customer Support Specialist. The ideal candidate will have a strong background in web-based products and services, excellent communication skills, and a passion for providing exceptional customer service.Main Responsibilities:Provide timely assistance to clients via...

  • Customer Support Specialist

    4 days ago

    Karachi, Sindh, Pakistan Eza Tech Full time

    Salary: Market Competitive + Performance BonusesAre you confident, fluent in English, and looking to build an international sales and client communication career?At Eza-Tech, we seek proactive individuals to join our outbound engagement team. You'll be working on international projects with a clear growth path and full training provided.Key...

  • Remote Customer Support Specialist

    5 days ago

    Karachi, Sindh, Pakistan beBeeCustomerSupport Full time $45,000 - $65,000

    Unlock the potential of a rewarding career in customer support with our innovative team.Job OpportunityWe're seeking a highly skilled and empathetic individual to join our fully remote team. As a customer support specialist, you will be responsible for providing exceptional service to our customers via chat, email, or phone.Handle customer inquiries related...

  • Customer Support Specialist

    4 weeks ago

    Karachi, Sindh, Pakistan Eza Tech Full time

    2 days ago Be among the first 25 applicantsSalary: Market Competitive + Performance BonusesAre you confident, fluent in English, and looking to build an international sales and client communication career?At Eza-Tech, we seek proactive individuals to join our outbound engagement team. You'll be working on international projects with a clear growth path and...

  • Customer Support Expert

    5 hours ago

    Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 300,000 - 600,000

    Customer Support Expert - Voice ProgramDelivering exceptional customer experiences is the core of this role.Job OverviewThe Customer Support Specialist will assist clients' customers with queries and concerns, providing accurate resolutions via calls, adhere to defined processes, communicate effectively, and stay informed about system updates and process...