Customer Experience Director

We are looking for an experienced Customer Experience Director to lead our Call Center team at Touchstone Communications. In this role, you will be responsible for driving exceptional customer experiences, ensuring high-quality performance from our agents, and developing strategies to improve customer satisfaction.Main ObjectivesDevelop and implement...

The Customer Experience Director at RETAILO TECHNOLOGIES is responsible for driving operational excellence, optimizing customer interactions, and ensuring the highest levels of satisfaction.As a key member of our team, you will oversee the customer support agents, implement best practices, and enhance processes related to KYC compliance, booking...

RDX Sports is a globally recognized e-commerce brand with a strong presence in the international market. We are seeking a seasoned professional to join our global team as an Assistant Director – Customer Support, Compliance & Excellence Department.This role plays a critical part in driving customer service excellence, ensuring compliance with regulations,...

Customer Support Director Job SummaryWe are seeking a highly experienced and skilled Customer Support Director to join our team at Iqbal & Company. As a key member of our organization, you will be responsible for developing and conducting customer service training programs and overseeing service procedures.Key ResponsibilitiesDevelop and conduct customer...

Job DescriptionWe are seeking an Assistant Director - Customer Support, Compliance & Excellence Department to join our global team. The selected candidate will drive customer service excellence, ensure compliance with regulations, and enhance operational efficiency.

Role SummaryThis role involves overseeing customer support operations, managing communication with customers, and resolving inquiries and issues promptly.Key AccountabilitiesLead customer support operations to deliver high-quality service.Develop and implement strategies to improve customer satisfaction.Maintain effective communication with internal...

Benefits and OpportunitiesAs a Restaurant Shift Manager with Domino's Pizza Pakistan, you can expect a range of benefits and opportunities for career advancement.These include:A competitive salary and bonus structureOngoing training and development opportunitiesA supportive and dynamic work environmentThe chance to work with a global brand and contribute to...

Company OverviewCheezious Pakistan is a leading food service provider that prides itself on delivering exceptional customer experiences. Our vision is to create a welcoming atmosphere where every guest feels valued and cared for.Job DescriptionWe are seeking an accomplished Customer Experience Strategist to champion our guests' satisfaction and loyalty. The...

We are looking for a highly skilled Customer Experience Manager to join our team at R Plus Concept Design. As a Customer Experience Manager, you will be responsible for leading our online customer support team, ensuring efficient and high-quality support, and driving customer satisfaction.Your Key ResponsibilitiesYou will:Oversee daily operations and ensure...

We are seeking a dedicated Customer Experience Advocate to provide top-notch support to our customers.The successful candidate will be responsible for responding to customer queries in a timely and accurate way, identifying customer needs, and providing solutions via phone, email or chat.This role also involves analyzing and reporting product malfunctions,...

Job Summary:We are seeking a Customer Experience Associate to act as a liaison between our customer and the respective client. This role involves providing assistance to customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.About the Role:Interact with customers to provide and process information in...

We are seeking a seasoned professional to lead our customer experience initiatives at Cheezious Pakistan.About the RoleThis position will be responsible for developing and implementing strategies to enhance guest satisfaction, gathering and analyzing feedback, and training staff on best practices.Develop and implement customer experience strategies to drive...

We are seeking a highly skilled CX professional to join the ibex team. As a Customer Experience Ambassador, you will play a vital role in delivering exceptional customer support and service.Key Responsibilities:Provide prompt and professional responses to customer inquiries via various communication channels.Maintain accurate records of customer...

**Job Summary**We are seeking a talented Customer Experience Expert to join our team at ibex. As a key member of our Operations department, you will play a vital role in delivering exceptional customer service and support.Key Responsibilities:Provide professional responses to customer inquiries, resolving issues efficiently and effectively.Record and track...

Job Title: Client Success Manager – 1Location:PakistanDescription:Zones IT Solutions is seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for delivering exceptional customer experience, building strong relationships with customers, and driving business growth through strategic planning...

RequirementsBachelor's or Master's degree in Business, Law, Marketing, or a related field.Proven experience in customer support and compliance management within a global e-commerce business.Strong working knowledge of Shopify, Amazon, and other online retail marketplaces.Experience in managing large, global customer support teams.

About the RoleWe are looking for a highly motivated and enthusiastic individual to work as a Customer Support and Service Executive.The ideal candidate will have excellent communication skills, experience working in a call center, and a passion for delivering outstanding customer service.

We are looking for a Customer Experience Representative at Three Percent Pakistan to play a pivotal role in ensuring a positive customer experience. This individual will address inquiries, resolve issues, and provide support related to our products and services.Key Responsibilities:Engage with customers to understand their needsResolve complex issues in a...

Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Salary: Up to PKR 55,000Working Hours: 9Key Responsibilities:Interact with customers to provide and process information in response to...

Job DescriptionA Customer Experience Specialist (CES) is responsible for selling a company's products or services to potential and existing customers. Their primary duties include making outbound sales calls, responding to customer inquiries and concerns, and providing information about the features and benefits of the products or services offered. CSRs may...