Customer Experience Lead

We are looking for an experienced Customer Experience Director to lead our Call Center team at Touchstone Communications. In this role, you will be responsible for driving exceptional customer experiences, ensuring high-quality performance from our agents, and developing strategies to improve customer satisfaction.Main ObjectivesDevelop and implement...

We are seeking a seasoned professional to lead our customer experience initiatives at Cheezious Pakistan.About the RoleThis position will be responsible for developing and implementing strategies to enhance guest satisfaction, gathering and analyzing feedback, and training staff on best practices.Develop and implement customer experience strategies to drive...

As a Brand & Experience Manager at Circles, you'll have the opportunity to work on exciting projects that shape the future of the telco industry. Our SaaS platform - Circles X - is revolutionizing the way telco operators launch and operate successful digital brands.With a focus on brand development and execution, you'll oversee brand guidelines to ensure...

Job Summary:We are seeking a Customer Experience Associate to act as a liaison between our customer and the respective client. This role involves providing assistance to customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.About the Role:Interact with customers to provide and process information in...

We're seeking a skilled Customer Success Manager to join our team at Edge. As a CSM, you'll be responsible for owning and maintaining a book of business, managing complex projects, and collaborating with internal stakeholders.Main ResponsibilitiesLeverage organizational skills to stay on top of forecasting for customer risk and identify growth...

Company OverviewCheezious Pakistan is a leading food service provider that prides itself on delivering exceptional customer experiences. Our vision is to create a welcoming atmosphere where every guest feels valued and cared for.Job DescriptionWe are seeking an accomplished Customer Experience Strategist to champion our guests' satisfaction and loyalty. The...

Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Salary: Up to PKR 55,000Working Hours: 9Key Responsibilities:Interact with customers to provide and process information in response to...

About the Job">We are looking for an experienced Account Operations Coordinator to join our team at Zones IT Solutions. This role involves managing customer relationships, coordinating internal teams, and ensuring seamless delivery of services to our clients.">About Your Skills">">You have 3 years of experience in account management and/or customer service,...

Clyro is a pioneering UI/UX design agency seeking an experienced Customer Experience Associate to lead our customer service efforts.Responsibilities:Client Communication & SupportFoster strong relationships with clients through timely, accurate, and empathetic responses to their inquiries.Provide expert guidance on Clyro's services, including project...

We are seeking a dedicated Customer Experience Advocate to provide top-notch support to our customers.The successful candidate will be responsible for responding to customer queries in a timely and accurate way, identifying customer needs, and providing solutions via phone, email or chat.This role also involves analyzing and reporting product malfunctions,...

We are seeking a highly skilled CX professional to join the ibex team. As a Customer Experience Ambassador, you will play a vital role in delivering exceptional customer support and service.Key Responsibilities:Provide prompt and professional responses to customer inquiries via various communication channels.Maintain accurate records of customer...

TalentPop App is seeking a skilled Customer Experience Ambassador to provide exceptional support and create memorable customer experiences. As the friendly voice and helpful support that our clients rely on, you will ensure customer issues are resolved efficiently, leaving a lasting positive impression.The ideal candidate will have:1+ Year of experience in...

Job Title: Client Success Manager – 1Location:PakistanDescription:Zones IT Solutions is seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for delivering exceptional customer experience, building strong relationships with customers, and driving business growth through strategic planning...

Gtradecenter is a leading provider of international education services. We are seeking highly motivated and detail-oriented individuals to join our team as Customer Support Officers.The successful candidate will be responsible for handling various tasks, including:Coordinating with students and partner universitiesProviding exceptional customer service and...

About the RoleWe are looking for a highly motivated and enthusiastic individual to work as a Customer Support and Service Executive.The ideal candidate will have excellent communication skills, experience working in a call center, and a passion for delivering outstanding customer service.

Job DescriptionA Customer Experience Specialist (CES) is responsible for selling a company's products or services to potential and existing customers. Their primary duties include making outbound sales calls, responding to customer inquiries and concerns, and providing information about the features and benefits of the products or services offered. CSRs may...

Senior Service Account Manager Job SummaryWe are seeking an experienced Senior Service Account Manager to join our team. The successful candidate will be responsible for managing the customer interface with respect to Service Delivery and Service Sales. This includes ensuring that all services are delivered according to contractual commitments, and providing...

Afiniti delivers innovative AI solutions that drive operational efficiency and customer lifetime value. Our patented technology has been successful in pairing customers with contact centre agents in real-time, improving experiences throughout the customer journey.As a global company, Afiniti operates in multiple regions, serving major clients in...

SadaPay is redefining financial services in Pakistan by offering a digital-first experience where managing money is simple, transparent, and hassle-free. With over three-quarters of the population still unbanked, we believe financial services need a radical transformation. At SadaPay, all you need is a CNIC, a phone number, and a smartphone to get started....

We're looking for people who are passionate about customer experience and nurturing relations. Your responsibilities include supporting InEvent clients via chat support, emails, and virtual calls with high energy and active listening.