
Technical Support Professional
7 days ago
- Provide timely and effective support to our customers via tickets, emails, and other communication channels.
- Maintain a strong focus on delivering empathetic and personalized support experiences that meet or exceed customer expectations.
- Work collaboratively as part of a 24/7 team in a fast-paced environment, with flexibility to work rotating shifts (nights, weekends).
- Monitor and respond to various communications and monitoring alerts on Slack, ensuring prompt resolution of issues.
- Assist seniors and leads with day-to-day reporting and process improvements, driving innovation within the team.
- Meet customer-facing SLAs and support KPIs, including response time, CSAT, and handle time.
- Participate in the migration of sites from multiple hosting providers to the CW platform.
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Technical Support Professional
1 week ago
Hyderabad City Taluka, Pakistan ECS ME Full timeECS ME is looking for an experienced Technical Support Professional to provide top-notch support for our applications. As a member of our team, you will be responsible for identifying and resolving technical issues, ensuring smooth application performance, and optimizing system efficiency.Required Skills and Qualifications:5+ years of experience in a...
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Advanced Technical Support Engineer
3 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeAbout This JobWe are seeking a highly skilled Senior Cloud Support Engineer to join our dynamic technical support team. As a key member of our team, you will be responsible for:Providing top-notch support to our customers through various channelsLeveraging your technical expertise to resolve complex issues and ensure customer satisfactionCollaborating with...
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Technical Support Specialist
3 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeAbout UsWe are DigitalOcean LLC, a company that helps businesses and developers grow and thrive in the digital age. Our mission is to deliver exceptional support and create innovative solutions that meet the needs of our customers.What You'll DoAs a Senior Cloud Support Engineer, you will play a critical role in ensuring our customers receive the best...
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IT Support Professional
4 days ago
Hyderabad City Taluka, Pakistan ECS ME Full timeJob SummaryECS ME is seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will possess strong technical expertise, including proficiency in computer hardware, operating systems, software, and networking.Key Responsibilities:Provide comprehensive IT support across multiple locations, including remote offices.Manage IT...
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Technical Support Engineer
7 days ago
Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full timeQualcomm Technologies, Inc. is a leader in innovation, and we are seeking a Technical Support Engineer to join our team. In this role, you will play a critical part in improving our products and collaborating with other engineers to ensure the success of our product development life cycle.The ideal candidate will have a strong background in audio engineering...
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Cloud Technical Support Specialist
5 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeJob OverviewWe are seeking a highly motivated and customer-focused Cloud Support Engineer to join our dynamic Technical Support team. As a key member of our team, you will be responsible for providing top-notch support to our customers through various channels, including tickets, emails, and phone calls.The ideal candidate is someone who thrives in a...
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Cloud Infrastructure Support Professional
5 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeOur BenefitsWe offer a comprehensive benefits package that includes:Competitive salary and bonus structure.Equity compensation and opportunities for professional growth.Flexible work arrangements and remote work options.Comprehensive health insurance and retirement plans.Professional development opportunities and training programs.Why Work with...
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Technical Support Specialist
3 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeAbout DigitalOcean LLC:">DigitalOcean is a cloud infrastructure platform that makes it easy to create, deploy, and manage applications at scale.Our Culture:">We value collaboration and teamwork.We foster a culture of innovation and experimentation.We prioritize customer satisfaction and continuous improvement.The Ideal Candidate:">Has 4-5 years of experience...
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Technical Support Specialist
4 days ago
Hyderabad City Taluka, Pakistan HSBC Full timePursue a rewarding career with HSBC, a pioneering banking and financial services company operating globally.We have an exciting job opening for a Technical Support Specialist - IT Infrastructure, focusing on the Oracle Fusion platform.Key Responsibilities:Offer technical assistance to users by identifying and resolving IT-related issues efficiently.Build...
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Enterprise Network Support Professional
2 weeks ago
Hyderabad City Taluka, Pakistan Oracle - Egypt Full timeAbout Us:At Oracle - Egypt, we're dedicated to delivering exceptional customer experiences through our innovative cloud solutions. Our team is passionate about empowering customers to achieve their goals.Your Role:This is an exciting opportunity to join our Network Team as a Technical Customer Advocate, where you'll play a critical role in supporting our...
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Technical Account Manager
2 weeks ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe're on a mission to simplify cloud infrastructure and provide innovative solutions for builders worldwide. As a Career Professional in our Customer Success team, you'll play a vital role in driving customer satisfaction, loyalty, and growth.Your Key Responsibilities:Tech Support: Provide exceptional technical support to our customers, addressing their...
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Cloud Support Specialist
2 weeks ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe're seeking a talented Career Professional to join our team as a Customer Success Engineer. In this role, you'll be the voice of our customers, working closely with them to resolve technical and product issues. Your exceptional problem-solving skills, paired with your passion for technology and customer support, will make you an invaluable asset to our...
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Global IT Support Specialist
3 days ago
Hyderabad City Taluka, Pakistan HSBC Full timeWe are currently seeking an experienced professional to join our team as Senior Software Engineer.In this role, you will be responsible for providing system functional support at a global level, which includes:Administering the HR SystemsBriefing developers on system requirementsTroubleshooting system issues and escalating as necessaryDocumenting procedures...
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Technical Software Professional
24 hours ago
Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full timeAbout Qualcomm Technologies, Inc">Qualcomm is a leading technology innovator that pushes the boundaries of what's possible to enable next-generation experiences. Our team of talented engineers collaborates to design system-level software solutions and obtain information on performance requirements and interfaces.">Job Requirements">We are seeking a highly...
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IT Support Specialist
5 days ago
Hyderabad City Taluka, Pakistan ECS ME Full timeJob SummaryWe are looking for an experienced IT Support Technician to join our team. The role involves providing comprehensive IT support across multiple company locations, including remote offices. The candidate will manage IT operations, including desktop, network, and server support, along with backup management and troubleshooting technical issues. This...
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Technical Application Support Expert
4 days ago
Hyderabad City Taluka, Pakistan ECS ME Full timeAbout This RoleThis is an exciting opportunity to join our team as an Application Support Specialist. The ideal candidate will have over 5 years of experience in application production support within large organizations and possess expertise in troubleshooting, configuration, and maintenance of applications.Responsibilities and RequirementsProviding...
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SkyChain Support Professional
1 week ago
Hyderabad City Taluka, Pakistan ECS ME Full timeKey ResponsibilitiesProvide advanced support for SkyChain, a cargo management applicationAnalyze and troubleshoot issues using Splunk log analysis and debugging skillsManage incidents and ensure prompt resolutionOffer on-call support outside regular hours as required
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Technical Architecture Specialist
2 weeks ago
Hyderabad City Taluka, Pakistan HSBC Full timeAbout UsAt HSBC, we strive to be a global leader in banking and financial services. With operations in 64 countries and territories, we aim to provide a wide range of products and services that meet the individual needs of our customers.We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist. As a key...
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Technical ServiceNow Platform Expert
3 days ago
Hyderabad City Taluka, Pakistan HSBC Full timeAt HSBC, we strive to be at the forefront of digital transformation. We're currently seeking an experienced professional to join our team in the role of Consultant Specialist. This position will play a critical role in supporting Legal Service Delivery initiatives by developing and delivering functionalities within the ServiceNow platform.About the...
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Cloud Technical Expert
2 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are seeking a highly skilled IT Support Specialist to join our dynamic Cloud Support Core Team. As a key member of this team, you will play a pivotal role in empowering our global customer base by providing top-notch technical expertise needed to maximize their experience on our cloud platform. You'll be advocating for customer needs while supporting core...