
Technical Support Specialist
20 hours ago
Job Summary:
Our organization is seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in application production support, with expertise in Oracle SQL, PL/SQL, MSSQL, and .NET application frameworks.
Responsibilities:
- Providing application production support within the ITIL framework
- Troubleshooting, configuration, and maintenance of applications
- Resolving tickets with quality and within SLA timelines
Requirements:
- 5+ years of experience in application production support in large organizations
- Strong knowledge of asset classes: Equities, Fixed Income, Funds, ETFs, and Structured Products
- Familiarity with portfolio management and trade lifecycle processes in wealth management
Good-to-Have Skills:
- Understanding of limit monitoring, LTV concepts, Haircuts, Margin Calls, and Liquidation
- Collateral Management processes such as Pledge/UnPledge
Qualifications & Experience:
- 5+ years of relevant technical experience in large organizations
- Banking or financial services background – preferred
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