Service Resolution Professional

6 days ago


Lahore, Punjab, Pakistan Comsats Full time

As a Service Resolution Professional at Comsats, you will be responsible for providing high-quality customer service and resolving technical issues efficiently.

Responsibilities:
  • Resolves customer complaints and issues via phone, email, or chat.
  • Document all customer interactions and update the customer database accordingly.
  • Collaborate with internal teams to resolve complex technical issues.
  • Stay up-to-date with industry developments and emerging trends in the field of technical support.
Requirements:
  • 1-2 years of experience in a help desk or technical support role.
  • Excellent communication and problem-solving skills.
  • Strong understanding of networking concepts and protocols.
  • Proficiency in Microsoft Office applications.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


  • Lahore, Punjab, Pakistan CBA Full time

    About the RoleThe Complaint Resolution Professional role at CBA is ideal for individuals who possess excellent problem-solving and analytical skills. You will be working closely with customers to resolve their complaints in a timely and effective manner.Key Responsibilities:Handle customer inquiries, complaints, and service requests professionally.Monitor...


  • Lahore, Punjab, Pakistan Hazen Technologies Inc. Full time

    Job SummaryHazen Technologies Inc. is a leading digital transformation services company seeking a skilled Service Delivery Professional to join our team. The ideal candidate will have a strong background in customer service, data entry, and problem-solving. As a Service Delivery Professional, you will be responsible for delivering exceptional service to our...


  • Lahore, Punjab, Pakistan Hirasoft Software Solutions Full time

    We are seeking a highly skilled IT Service Delivery Professional to fill the System Administrator Role at Hirasoft Software Solutions.The ideal candidate will be a graduate from a reputable university with excellent communication skills and at least 2-3 years of related professional experience in software development and deployment.Key...


  • Lahore, Punjab, Pakistan ya-tech Full time

    At ya-tech, we are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries in a professional and timely manner.Job ResponsibilitiesAnswer customer calls professionally and respond to their inquiries in a respectful and efficient way.Resolve customer complaints by listening to their...


  • Lahore, Punjab, Pakistan Nivoda Full time

    Job Summary:As a Platform Support Consultant, you will play a critical role in ensuring seamless communication and support for our valued suppliers. This is a unique opportunity to leverage your technical expertise and collaborative spirit to drive business success.Supplier Support: Providing timely and efficient support to international suppliers through...


  • Lahore, Punjab, Pakistan Cyber Advance Solutions Pvt Ltd Full time

    About the Role:This is an exciting opportunity for a fresh graduate or experienced professional to join Cyber Advance Solutions Pvt Ltd and contribute to our success. As a Software Support Professional, you will have the chance to work with a leading software company and develop your skills and knowledge in software support, customer service, and technical...


  • Lahore, Punjab, Pakistan Interact Globals Full time

    At Interact Globals, we're looking for a Client Success Professional to manage client relationships and ensure their success through service delivery and support.Key Responsibilities:Implementation & Training: Lead clients through onboarding and training, ensuring they understand how to maximize the value of our services.Relationship Management: Foster...


  • Lahore, Punjab, Pakistan Tee Blue Talk Services Full time

    Customer Support Position at Tee Blue Talk ServicesTee Blue Talk Services is an equal opportunity employer and values diversity at our company. We are seeking a highly motivated and skilled individual to join our team as a Customer Support Representative.Key Responsibilities:Escalate complex issues to appropriate departments for resolution and follow up...


  • Lahore, Punjab, Pakistan Generix Solutions Full time

    Software Support Professionals provide critical technical assistance and support to our customers, ensuring timely resolutions and high levels of satisfaction.Job OverviewGenerix Solutions seeks a talented individual to fill the role of Software Support Professional. The selected candidate will be responsible for delivering exceptional customer service and...


  • Lahore, Punjab, Pakistan ibex Full time

    Key ResponsibilitiesRespond to customer inquiries professionally, providing information on products and services, processing orders, or obtaining details of complaints.Maintain accurate records of customer interactions and transactions, documenting inquiries, complaints, and comments, as well as actions taken.Process orders, forms, and applications...


  • Lahore, Punjab, Pakistan LiveChat World Wide Full time

    Service Quality RepresentativeEffective Communication and Conflict Resolution:Develop and maintain a positive relationship with customers through active listening and empathy.Address customer concerns and complaints in a prompt, professional, and respectful manner.Utilize effective communication skills to resolve issues and provide solutions that meet...


  • Lahore, Punjab, Pakistan ChatPandas Full time

    Job Overview:ChatPandas seeks a highly skilled and motivated Customer Support Executive to deliver exceptional customer experiences through personalized support and timely resolutions.Key Responsibilities:Provide top-notch support to customers via phone, email, or chat in a professional and courteous manner.Ensure customers receive accurate and up-to-date...

  • RF Services Expert

    5 days ago


    Lahore, Punjab, Pakistan Professional Employers Private Limited Full time

    RF Services ExpertWe are seeking an experienced RF Services Expert to join our team at Professional Employers Private Limited, Pakistan. As a key member of our organization, you will be responsible for delivering hard-working attitude and willingness to accept overtime for urgent project tasks.Key Responsibilities:Strong proficiency with LTE or 5G NR...


  • Lahore, Punjab, Pakistan ChatPandas Full time

    Delivering Exceptional Customer Experiences:At ChatPandas, we pride ourselves on delivering exceptional customer experiences through personalized support and timely resolutions.Our Expectations:Respond to customer inquiries via phone, email, or chat in a professional and courteous manner.Provide accurate and up-to-date information about our products and...


  • Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full time

    Service Excellence ManagerAs a Service Excellence Manager at Futuro Digital Pvt. Ltd., you will play a key role in driving exceptional customer experiences, leading a team of customer service professionals, and developing strategies to improve service quality.Key Responsibilities:Manage a team of customer service representatives, focusing on delivering...


  • Lahore, Punjab, Pakistan Fieldforce Inc. Full time

    We are excited to introduce the Customer Success Associate position at Fieldforce Inc.! As a key member of our customer success team, you will play a crucial role in driving business growth and customer satisfaction.Job DescriptionThis is an exciting opportunity to work with a dynamic team that is passionate about delivering exceptional customer experiences....


  • Lahore, Punjab, Pakistan UNAVAILABLE Full time

    Job OverviewWe are seeking a Support Professional to deliver exceptional customer experiences through proactive communication and problem-solving skills. The ideal candidate will provide timely and accurate responses to customer inquiries, resolve issues efficiently, and maintain a positive attitude in a fast-paced environment.The key to success lies in the...


  • Lahore, Punjab, Pakistan Haust Club Pakistan Full time

    Job Description:About the Role:We are looking for a skilled and dedicated Customer Care professional to join our team at Haust Club Pakistan. As a Customer Care representative, you will be responsible for providing exceptional customer service, addressing their concerns, and resolving any issues that may arise.Main Responsibilities:Provide prompt and...


  • Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full time

    Job OverviewPeople (Professional Employers Pvt Ltd) is seeking a skilled Technical Support Executive to join our team. This role involves providing exceptional customer service by responding to user requests and queries.Main Responsibilities:Perform regular checks and maintenance on network devices to prevent disruption of user tasks.Maintain accurate...


  • Lahore, Punjab, Pakistan Corptax Solutions Full time

    About Corptax Solutions:We are a boutique advisory practice dedicated to delivering exceptional service and increasing shareholder wealth. Our team consists of experienced professionals who work collaboratively with clients to drive business objectives.Job Description:The Sales and Marketing Specialist will be responsible for sales, training, and sales...