Team Lead Customer Services

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Lead Customer Service ManagerThis pivotal role involves spearheading a team of customer service professionals. The ideal candidate should possess exceptional leadership abilities, along with the capacity to motivate and develop individuals.Key ResponsibilitiesCoach and mentor team members to enhance their performance and achieve goals.Provide guidance on...

Job Title: Call Center SupervisorWe are seeking a highly skilled and experienced Call Center Supervisor to join our team. This is an excellent opportunity for a motivated and organized individual who is passionate about delivering exceptional customer service.

To be responsible for handling the Call Center and Delivery Riders team.To ensure compliance with KPIs of the Home Delivery department.To be responsible for sales targets as per the agreed plans.Responsible for handling inbound home delivery requests, customer queries, and complaints.Coordinate with the delivery team at stores to ensure maximum service...

Team Lead - Sales New Travel Team, Pakistan You should be comfortable working in a dynamic fast-paced work environment with a small group of people that love to have fun at work.Managing and directing the daily activities of telesales staff.Acting as an information source and answering agents' questions, assigning tasks, following up and giving instructions...

Answering incoming customer calls and responding to inquiries.Providing excellent customer service and resolving customer issues in a timely manner.Explaining our products and services to customers and addressing any questions or concerns they may have.Adhering to all company policies and procedures.Lead and manage a team of call center officers.Provide...

Job Title:Team Lead Customer ServicesJob Description:To be the point of contact for handling the Call Center and Delivery Riders team, ensuring effective communication and teamwork.Ensure compliance with Key Performance Indicators (KPIs) to drive business growth.Lead sales efforts to achieve targets as per agreed plans, fostering a competitive environment...

Job Title: Customer Service Team ManagerAs a Customer Service Team Manager in our contact center, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team...

Job Description: Overview:As a Team Lead in the Contact Center, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team environment.Key...

Bachelor's degree in relevant field or equivalent experienceJob Description: Team Lead - Call Center at ZNZ CommunicationsResponsibilities:Lead and supervise a team of call center representativesEnsure high quality customer service and resolution of customer issuesMonitor team performance and provide constructive feedbackTrain and onboard new team...