
Senior Client Manager
5 days ago
We are an inspiring journey to deliver joy through delicious food & more at foodpanda. We started in the bustling hub of Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, united by the dream of Meal for Every Table.
Job Description:
- Lead and manage a cluster of accounts across multiple cities, ensuring commercial and operational KPIs are met.
- Communicate progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
- Forecast and track key account metrics, such as quarterly results and annual forecasts.
- Identify opportunities within the cluster of accounts and collaborate with the team to execute them.
- Track and manage operational KPIs of the accounts.
- Meet with vendors on a weekly basis with the Account Manager to discuss growth opportunities and overall performance.
- Manage and mentor a team, providing proper support, guidance, and development to achieve departmental goals.
Required Skills and Qualifications:
- Minimum of 4 years of experience in a similar role.
- Strong communication and relationship-building skills.
- Able to drive results across multiple KPIs.
- Strong analytical and problem-solving abilities.
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