Employee Experience Specialist

2 days ago


Karachi, Sindh, Pakistan Mashreq Full time
Job Summary

This Senior Officer role is designed to support the Employee Experience function at Mashreq Global Network Pakistan.

The successful candidate will be responsible for ensuring accurate and complete system records of employees, managing employee records, and providing first level support to internal stakeholders/end users.

Key Accountabilities:

  • System Administration: Ensures accurate and complete system records of employees.
  • Employee Records Management: Manages the full employee records in the system.
  • Process Maintenance: Maintain the details of existing processes, workflows, and documents.
  • Support and Communication: Provide first level support to internal stakeholders/end users and report the cause of any issues/errors to the relevant Technology Teams.

Collaboration and Communication:

  • Collaborate with the employee relations function on all employee related disciplinary procedures/action.
  • Communicate PICG policies effectively to employees.
  • Ensure timely and accurate response to employees on all PICG related queries.


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