Contact Center Professional

Abacus Outsourcing's Contact Center is looking for a seasoned Team Lead to drive business growth through effective team management. The ideal candidate will have a strong background in leadership, with experience in a contact center environment. Key responsibilities include: * Leading, coaching, and mentoring a team of customer service representatives *...

Customer Support Representative Job SummaryAt Taurus Call Center, we are seeking a skilled and experienced Customer Support Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service through a variety of channels, including phone, email, and chat.Key ResponsibilitiesThe...

Career OpportunitiesAt Septem Systems, we seek motivated individuals to join our Contact Center team as Customer Service Representatives. This role involves providing exceptional service standards and maintaining high customer satisfaction.Key responsibilities include resolving customer complaints swiftly and professionally, maintaining a high level of...

Role and ResponsibilitiesThe Call Center Representative will be the primary point of contact for customers, handling queries and concerns in a friendly and professional manner. They will also be responsible for identifying and assessing customers' needs to achieve satisfaction.Key Responsibilities:Managing incoming calls and customer service...

Job Description:We are seeking a highly skilled Sales Expert to join our team at A H T Aesthetics Medical Center in Lahore. The successful candidate will have a proven track record of success in sales, particularly in engaging with international clients.In this role, you will be responsible for generating new business leads through cold calls and email...

Customer Support Team Member Job DescriptionAt Taurus Call Center, we are seeking a skilled and experienced Customer Support Team Member to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service through a variety of channels.Key ResponsibilitiesThe successful candidate will be...

The Tech Republic is seeking experienced night shift call center professionals to join our team in Pakistan.As a night shift call center professional, you will be responsible for handling customer calls, responding to inquiries, and resolving issues in a fast-paced and dynamic environment.You will work closely with our US-based team to ensure seamless...

We are looking for a Quality Management Professional to join our team at Infovision Consultants Research & Dev. Center. As a key member of our quality team, you will be responsible for ensuring that our management systems are compliant with industry standards and best practices.Key Responsibilities:Develop and implement quality management systemsLiaise with...

Job DescriptionThe Floor Agent attracts potential customers by answering product and service-related questions, suggesting information about other products and services offered by our company and clients. The goal is to ensure exceptional service standards and maintain high customer satisfaction.Responsibilities include:Provide clear and concise information...

Service Center Expansion Manager Job Description:We are looking for a dynamic and ambitious Service Center Expansion Manager to join our team and play a pivotal role in expanding our service center network across the Central region. As a key member of our operations team, you will be responsible for developing and implementing strategies to drive business...

Call Center Job OpportunityWe are seeking a highly motivated and dedicated individual to join our team as a Customer Support Representative at Taurus Call Center. As a key member of our customer support team, you will be responsible for delivering exceptional customer service through a variety of channels.Key ResponsibilitiesThe successful candidate will be...

Job Overview:PakWheels seeks an accomplished Head of Service Center Operations to spearhead the launch and growth of service centers in the Central region. The ideal candidate will possess strong leadership skills, excellent project management abilities, and a deep understanding of the retail business sector.This role demands exceptional coordination skills,...

About the Role:We are looking for a skilled Sales Representative to join our team at A H T Aesthetics Medical Center in Lahore. The successful candidate will have a proven track record of success in sales, particularly in engaging with international clients.In this role, you will be responsible for generating new business leads through cold calls and email...

Job Overview:At Graphic View, we are committed to delivering exceptional customer service. As a Customer Support Representative, you will play a vital role in ensuring our customers receive the best possible experience.Responsibilities:Answer customer inquiries via phone, email, and live chat in a prompt and courteous manner.Provide accurate and reliable...

Required Skills and QualificationsCertification in CCaaS platforms (e.g., NICE CXone, Genesys)Hands-on experience with NICE CXone Studio and features like ACD, IVR, Auto Dialer, OmniChannel, WFM, etc.Strong knowledge of Linux Administration, networking protocols (TCP/IP, DNS, SMTP, etc.), and cloud technologiesFamiliarity with monitoring tools like...

Company OverviewOur company specializes in delivering innovative software solutions for contact centers, empowering businesses to provide exceptional customer experiences and improve operational efficiency.Job Description:Deliver engaging product presentations to prospective customers, highlighting key features and benefits.Provide timely and accurate...

About Our CompanyWe are a global leader in the software solutions industry, specializing in contact center technology that enhances customer experience and operational efficiency.Job Responsibilities:Develop and deliver compelling product presentations to prospective customers, highlighting key features and benefits.Support customers through email and chat...

Join us at Expertflow as a QA Automation Engineer and contribute to the development of our innovative Cloud Contact Center Software. As a member of our QA team, you will be responsible for ensuring the high quality of our products by automating tests and identifying defects.Key ResponsibilitiesDevelop and maintain automated test scripts to ensure product...

Xfinity Call Center Agent Job Requirements">GROW MORE CALL CENTRE is seeking a skilled Call Center Agent to join our team in providing exceptional customer service and support for Xfinity services.">About the Role">We are looking for a highly motivated and detail-oriented individual who can effectively handle inbound calls from customers regarding billing...

Required Skills and QualificationsTo succeed in this role, you will need to possess a strong understanding of Linux Administration, networking protocols (TCP/IP, DNS, DHCP, SMTP), and cloud technologies. Proficiency in monitoring tools (SolarWinds, Nagios) and service provisioning is also essential. Additionally, you should have hands-on experience with NICE...