Contact Center Team Member

Client Services & Customer SupportGeeks Consultancy invites applications from motivated and enthusiastic individuals for the position of Business Process Associate.As a key member of our contact center team, you will be responsible for handling customer inquiries, resolving issues and providing exceptional customer service.Key requirements include a high...

Abacus Outsourcing's Contact Center is looking for a seasoned Team Lead to drive business growth through effective team management. The ideal candidate will have a strong background in leadership, with experience in a contact center environment. Key responsibilities include: * Leading, coaching, and mentoring a team of customer service representatives *...

Call Center Job OpportunityWe are seeking a highly motivated and dedicated individual to join our team as a Customer Support Representative at Taurus Call Center. As a key member of our customer support team, you will be responsible for delivering exceptional customer service through a variety of channels.Key ResponsibilitiesThe successful candidate will be...

About This OpportunityWe're seeking an exceptional Associate Genesys Engineer to join our team and take on a challenging role that requires expertise in Genesys cloud operations. As a key member of our team, you'll be responsible for ensuring seamless day-to-day operations, resolving technical issues, and collaborating with cross-functional teams.Key...

Job SpecificationRequirements for this role include a Bachelor's degree in Business, Communication, or a related field, as well as proven experience in a contact center environment with at least 1.5 years in a leadership role. Strong leadership, coaching, and interpersonal skills are essential, along with excellent communication skills, both written and...

ResponsibilitiesThis position involves acting as the point of contact for daily Genesys cloud issues and concerns. You will support Genesys Operations as Tier-2 and Tier-3, and troubleshoot day-to-day operational issues with respect to Genesys and its integrated platforms.Your responsibilities will include:Performing telephony, contact center, and other...

Job OpportunityAt Geeks Consultancy, we strive for excellence in providing quality services.We seek an experienced Call Center Team Member who can effectively interact with customers and provide solutions to their queries.The selected candidate will be responsible for answering phone calls, responding to emails and resolving issues efficiently.Key skills...

About the RoleThe Sr Cisco UCCE Engineer position is responsible for leading the development and upgradation of the telephony platform, including Unified Contact Center Enterprise (UCCE). This role requires a high-level understanding of WAN/LAN technologies, VoIP/SIP call routing technologies, and protocols such as TCP/IP routers, SBCs, servers, switches,...

Job ResponsibilitiesDevelop customer-facing project solutions for enterprise integration of our contact center components with third-party software.Create backend services using cloud-native architectures, API-gateway patterns, scalability, and performance in Java/SpringBoot, NodeJS, Python/Flask, etc.Design asynchronous communication topologies using...

As a developer at Expertflow, you will have the opportunity to work on cutting-edge projects that transform the way businesses interact with their customers. Our cloud contact center software enables companies to provide seamless customer experiences across multiple channels.Key ResponsibilitiesDeveloping software applications in a variety of programming...

Responsibilities:This position is responsible for supporting, coaching, developing, and supervising a team of CSRs. The ideal candidate will have a proven track record in call center management, with expertise in software applications such as Microsoft Word and Excel.Requirements:A Bachelor's/College Degree in any field; Call Centre Certification is highly...

We are seeking a talented Avaya Aura Communication Manager Specialist who can lead our Avaya Aura solutions team. The ideal candidate will have excellent communication skills, ability to work effectively with co-workers, and experience in high availability environments.Key SkillsExpertise in Avaya Aura Enterprise Contact Center.Experience with Client...

Customer Support Representative Job SummaryAt Taurus Call Center, we are seeking a skilled and experienced Customer Support Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service through a variety of channels, including phone, email, and chat.Key ResponsibilitiesThe...

Job Title: Team Lead/SupervisorAt Sybrid Lahore, we are seeking an experienced and motivated team lead/supervisor to join our dynamic call center team. The ideal candidate will have a proven track record of leadership in a call center environment, strong communication skills, and a focus on achieving targets and improving team performance.Key...

We are looking for a highly motivated Call Center Agent to join our team at RSF Soft. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving revenue growth through outbound sales campaigns.Key Responsibilities:Handle customer inquiries in a timely and professional mannerMeet or exceed sales targets...

The Role:Virtual Assistant and Customer Care RepresentativeEtech Teams is looking for an exceptional candidate to fill the position of Virtual Assistant and Customer Care Representative. As a member of our team, you will be responsible for managing email correspondence, scheduling appointments, and coordinating meetings.Responsibilities and...

Service Center Expansion Manager Job Description:We are looking for a dynamic and ambitious Service Center Expansion Manager to join our team and play a pivotal role in expanding our service center network across the Central region. As a key member of our operations team, you will be responsible for developing and implementing strategies to drive business...

Key ResponsibilitiesEstablish initial contact with potential clients via warm calls.Follow up regularly with prospects to mature leads and ensure consistent communication.Maintain a strong pipeline and convert leads into confirmed leads.Keep track of all communications using CRM tools to manage client interactions.Collaboration with Sales and Marketing...

Sales Team Lead for Center RegionShafisons Engineering (PVT) Ltd is seeking a highly motivated and experienced Sales Team Lead to lead its sales team in the Center region. The ideal candidate will have a strong background in Sales, with a focus on Projects and the Center region, and at least 8-10 years of experience in Sales, with a proven track record as an...

Career OpportunitiesAt Septem Systems, we seek motivated individuals to join our Contact Center team as Customer Service Representatives. This role involves providing exceptional service standards and maintaining high customer satisfaction.Key responsibilities include resolving customer complaints swiftly and professionally, maintaining a high level of...