Service Quality Manager

To head the service quality department, overseeing operations and problem-solving of a team to meet the required service quality and standards for local and international campaigns. Liaise with operation managers to ensure that the QA system is functioning properly. Manage the Quality Team, ensuring that quality operations are conducted according to...

Location: KarachiEducation: Master's in business administration/public administrationExperience: At least 8 years of experience in related functions/departments within the BPO industry.Key Responsibilities:Continuously monitor service quality through daily reports and ensure timely corrective actions.Oversee coaching, feedback, and development cycles through...

- Prepare for inspections based on work instructions.- Conduct product quality inspections on-site according to schedules.- Take photos of products, defects, packing, etc during the inspections.- Draft the inspection reports and submit the reports to the head office within 12 hours after inspections.Job SpecificationRequirements:- Intermediate graduate or...

Job Title: Quality Assurance ExecutiveEnsure service delivery aligns with established quality standards, elevating customer satisfaction and operational efficiency.Responsibilities:Monitor and assess customer interactions to align with quality benchmarks.Drive data-backed decisions that enhance customer experiences through analysis of evaluation...

Role DescriptionWe are seeking a Quality Control Executive with a Textile or Product Engineering background and a strong command over sewing operations, including complex sewing techniques and time & motion studies, to manage and ensure quality for specialized home textile products and Apparel (knits & woven). QualificationsDiploma or Experience as a...

Job DescriptionTheService Managerwill play a key leadership role in ensuring smooth execution of projects once awarded by the sales team. This role demands strong planning, coordination, and supervisory skills to deliver projects on time, within budget, and to the highest quality standards.Key Responsibilities:Lead and oversee execution of service projects...

Manager Quality Assurance Rehmpack (Pvt.) Ltd, Pakistan B.Sc. or M.Sc. in Chemistry plus MBA will be preferred. To develop, implement and manage the Quality Assurance Department. To monitor all activities related to quality assurance and customer complaints. Job Specification Must be well versed with ISO and System Management. Good managerial skills....

Silver Surgical Complex (Pvt) Ltd., PakistanA Leading Surgical Company required Quality Control Manager.Ensuring that the systems within the departments are designed implemented and continuously improved the Product Quality.Job SpecificationQualification: Master in chemistry or B. pharmacy, or degree in medicine, or pharmacology or degree in microbiology.Key...

Job Title: ManagerDepartment: Quality Assurance (QA)Job Description:We need one energetic professional manager to run QA department including Production Process Quality Assurance and strict inspection at quality gates for Kaizen in internal rejection percentage and Zero Outflow of bad quality parts, respectively. The role oversees the QMS, manages inspection...

The incumbent will be responsible for ensuring that healthcare services meet established standards of quality and regulatory requirements. This includes monitoring patient care processes, conducting audits, collecting data and reviewing clinical practices, and identifying areas for improvement. The QA coordinator also takes quality improvement initiatives,...