
Cloud Technical Advisor
5 days ago
We're seeking an experienced Cloud Support Engineer to join our team. As a key member of our Cloud Support Core Team, you'll play a pivotal role in delivering exceptional technical support to our global customer base.
Responsibilities:- Addressing and resolving customer technical support tickets, ensuring a high standard of customer interaction and prompt issue resolution.
- Troubleshooting and diagnosing complex product issues, focusing on productivity, quality, SLA, CSAT, and resolution time KPIs.
- Providing exceptional technical support for DigitalOcean's core Compute, Network, and Storage products.
- Experienced in Incident Management, managing outage tickets and communicating effectively with both internal and external customers during ongoing incidents.
- 5+ years of experience in cloud infrastructure support.
- Proven track record of delivering exceptional customer service and technical support.
- Strong analytical and problem-solving skills, with a focus on effective troubleshooting.
- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to diverse audiences.
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Cloud Infrastructure Technical Specialist
23 hours ago
Hyderabad City Taluka, Pakistan Oracle - Egypt Full time**Company Overview:**Oracle's extensive enterprise customer base relies on us for rock-solid cloud solutions that provide the same reliability and effectiveness they expect from Oracle.We are building a new technology organization with an entrepreneurial spirit, promoting an energetic and creative environment. As a trusted Enterprise vendor, we're committed...
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Technical Customer Advocate
23 hours ago
Hyderabad City Taluka, Pakistan Oracle - Egypt Full timeOverview:The Oracle Cloud Infrastructure team is focused on building a world-class customer experience. We're seeking a skilled Technical Customer Advocate to join our team and contribute to this mission.Job Summary:As a Technical Customer Advocate, you'll be responsible for providing exceptional technical support to our customers, ensuring their smooth...
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FCDP, Cloud
2 weeks ago
Hyderabad City Taluka, Pakistan HSBC Full timeSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and...
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Technical Lead
4 days ago
Hyderabad City Taluka, Pakistan HSBC Full timePursue a career in cloud computing with HSBC, a pioneering organization in the banking and financial services sector.We are currently seeking a talented professional to fill the role of Google Cloud Platform Architect/Lead Consultant Specialist.This position involves working on the GPI Application Infrastructure Modernization programme, which entails...
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Cloud Operations Expert
5 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe're hiring a seasoned Cloud Support Engineer to join our Cloud Support Core Team. As a key member of our team, you'll deliver exceptional technical support to our global customer base.About the Role:You'll work closely with our engineering teams to troubleshoot and resolve complex product issues, prioritizing productivity, quality, and customer...
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Cloud Support Specialist
5 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are seeking a dedicated Cloud Support Specialist to join our dynamic Cloud Support Core Team. In this role, you will play a pivotal part in empowering our global customer base by providing technical expertise needed to maximize their experience on our platform.Key Responsibilities:Prior experience with cloud infrastructure is a plus; the ability to...
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Cloud Infrastructure Specialist
5 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are seeking a highly skilled Cloud Support Engineer to join our dynamic team. In this role, you will play a pivotal part in empowering our global customer base by providing the technical expertise needed to maximize their experience on our cloud platform.Key Responsibilities:Prior experience with cloud infrastructure is essential, and familiarity with...
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Cloud Architect II
23 hours ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are seeking a talented Cloud Architect to lead the development of cutting-edge cloud infrastructure and applications. As a key member of our team, you will be responsible for designing and implementing scalable, secure, and efficient cloud solutions that meet the evolving needs of our customers.This role requires strong technical expertise in cloud...
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Cloud Support Engineer
1 day ago
Hyderabad City Taluka, Pakistan Oracle - Egypt Full timeJob DescriptionAs part of the Network Team within Oracle's Cloud infrastructure organization, you and your team will be responsible for supporting reliable and secure connectivity solutions for customers. You will be supporting our OCI customers on networking that enable customers in developing, selling, and delivering Oracle products worldwide.Overview: The...
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Cloud Infrastructure Engineer
5 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeJob OverviewWe are seeking a highly skilled Cloud Support Engineer to join our dynamic team at DigitalOcean LLC. As a Cloud Support Engineer, you will be responsible for providing top-notch support and solutions to our customers through various channels.What You Will Do:Provide expert technical assistance to customers via tickets, emails, and phone...
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Technical Account Manager, India
2 weeks ago
Hyderabad City Taluka, Pakistan SingleStore Full timePosition OverviewWe are looking for an experienced Technical Account Manager (TAM) who's excited to work in a fast-paced environment. As a key member of the TAM team, you will demonstrate your deep technical expertise and customer-facing skills to develop and execute the team's organizational strategy. This position will interface across multiple...
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Support Engineer for Cloud Services
5 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe're looking for a talented Cloud Support Engineer to join our team. As a key member of our Cloud Support Core Team, you'll empower our global customer base by providing expert technical guidance.About the Role:You'll work closely with our engineering teams to troubleshoot and resolve complex product issues, prioritizing productivity, quality, and customer...
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Technical Consultant II
2 weeks ago
Hyderabad City Taluka, Pakistan Workato Full timeAbout WorkatoWorkato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and...
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Technical Architecture Expert
5 days ago
Hyderabad City Taluka, Pakistan Softobiz Full timeTechnical Architecture ExpertWe are seeking an experienced Technical Architecture Expert to join our team. As a key member of our Enterprise Architecture group, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our clients.The ideal candidate will have a strong understanding of cloud computing principles,...
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Cloud Infrastructure Specialist
4 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeAbout the RoleWe are seeking a Cloud Infrastructure Specialist to join our team at DigitalOcean LLC. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key ResponsibilitiesTechnical Consultation & Architecture Design:Develop deep expertise in...
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Cloud Architect Specialist
5 days ago
Hyderabad City Taluka, Pakistan Hewlett Packard Enterprise Full timeHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives on finding new...
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Technical Account Manager
23 hours ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe're on a mission to simplify cloud infrastructure and provide innovative solutions for builders worldwide. As a Career Professional in our Customer Success team, you'll play a vital role in driving customer satisfaction, loyalty, and growth.Your Key Responsibilities:Tech Support: Provide exceptional technical support to our customers, addressing their...
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Support Expert
5 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe seek a skilled Support Expert - Cloud Solutions to join our Cloud Support team. As a Support Expert, you will provide technical support to customers using DigitalOcean's cloud solutions.Main Responsibilities:Experienced in Incident Management, with hands-on expertise in managing outage tickets and communicating effectively with both internal and external...
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Technical Solutions Engineer
23 hours ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are looking for an experienced Technical Solutions Engineer to join our team and help our customers successfully implement our products and services. As a key member of our technical organization, you will be responsible for providing technical guidance and support to our customers, as well as collaborating with our sales team to identify new business...
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Cloud Support Engineer
5 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are seeking a Cloud Support Engineer to join our dynamic Cloud Support Core Team. In this role, reporting to the Manager of Cloud Support, you will play a pivotal part in empowering our global customer base by providing the technical expertise needed to maximize their experience on our platform. You'll be advocating for customer needs while supporting...