
Technical Account Manager
23 hours ago
To succeed in this role, you will need to possess a strong understanding of our product and its applications, as well as excellent communication and interpersonal skills. You will also need to be able to work collaboratively with internal teams and external customers, including pre-sales, marketing, product, and technical support teams.
In addition to your technical skills and qualifications, you will need to have a bachelor's degree in a relevant field, such as computer science, engineering, business, or a related field. Ideally, you will have 3-4 years of experience in a tech company in a customer-facing role, with a preference for those in customer success, support, or technical support.
You will also need to have a strong analytical mindset, with the ability to identify trends and patterns in customer behavior or usage. Additionally, you will need to be comfortable working with data and analyzing metrics to inform your decision-making.
Additional Requirements- A strong customer service mindset and the ability to empathize with customers.
- The ability to ask effective questions to identify pain points and needs.
- The ability to manage and escalate customer issues as needed.
- Strong attention to detail and consultancy skills.
- Comfort with working with data and analyzing metrics.
- A proactive approach to problem-solving.
- A desire for continuous learning and improvement.
- A strong sense of ownership and the ability to work well under pressure.
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Technical Account Manager
4 days ago
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Technical Account Manager
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Accounts Payable Manager
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Required Account
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