Business Relationship Manager

2 days ago

Lahore, Punjab, Pakistan beBeeCustomer Full time 9,000,000 - 15,000,000
Technical Account Executive Job Description

We are seeking a highly skilled Technical Account Executive to join our team. In this role, you will be responsible for managing new and existing client relationships, driving customer satisfaction, and retention.

Key Responsibilities:
  • Onboard new customers, guiding them through the setup process and configuring their requirements within our product.
  • Build and maintain strong relationships with customers, acting as their primary point of contact and understanding their needs and pain points.
  • Serve as the voice of the customer, advocating for their needs and feedback to internal teams such as product development, sales, and marketing.
  • Provide training sessions and educational resources to ensure customers understand how to use our product effectively.
  • Proactively address customer issues or concerns before they escalate, offering assistance and sharing best practices.
Requirements:
  • Excellent communication and interpersonal skills.
  • Strong sales and negotiation skills.
  • Ability to work in a fast-paced environment and manage multiple clients.
  • Experience in customer service and account management.
  • Proficiency in Microsoft Office and CRM tools.
  • Bachelor's degree in Business Administration, technical field, or related field.
Benefits:

This is a full-time on-site role located in Lahore. The successful candidate will have the opportunity to work in a dynamic and collaborative team environment, with opportunities for professional growth and development.

What We Offer:

Competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

Culture:

We value diversity, equity, and inclusion, and strive to create a workplace that is welcoming and inclusive of all employees.

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