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CRM Operations Lead

3 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time
Operations Manager - Salesforce Division

We are seeking an experienced Operations Manager to lead our Salesforce division. The ideal candidate will have a strong understanding of CRM processes, data modeling, and reporting, as well as hands-on experience with Salesforce Sales Cloud, Service Cloud, CPQ, Experience Cloud, Lightning Experience, and other Salesforce products.

Responsibilities:
  • Collaborate with stakeholders to identify business needs and develop strategies to address them.
  • Analyze and improve existing business processes using Salesforce automation tools.
  • Develop and maintain relationships with key stakeholders, including business and technical teams.
  • Lead data migration efforts, ensuring data integrity and accuracy.
  • Work with development teams to integrate Salesforce with third-party applications.
  • Create user stories, process flows, and conduct training workshops to ensure successful adoption of Salesforce solutions.
  • Support system testing and deployment to ensure high-quality results.

This is an excellent opportunity to join a dynamic team and contribute to the success of our Salesforce division.