Service Delivery Expert

7 days ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time
About This Role

We are seeking a highly motivated Customer Service Representative to provide top-notch support to our customers.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product and service information, as well as assist with order placements, returns, and billing inquiries.
  • Collaborate with internal teams to resolve complex issues and ensure seamless customer experiences.
  • Document customer interactions and maintain accurate records.
  • Communicate effectively with customers through various channels, including phone, email, and live chat.
Requirements:
  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and ability to handle challenging situations.
  • Proficiency in using customer service software, CRM tools, and related technologies.
  • High school diploma or equivalent; additional qualifications in customer service or related fields are advantageous.


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